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Colonial Volkswagen of Westborough
Westborough, MA
3,202 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,202 reviews
March 08, 2026
I found the dealership was clean, the atmosphere comfortable, no pressure while I was looking around. comfortable, no pressure while I was looking around. More
by JOHANN141
Verified Customer
March 07, 2026
great experience again with the service department, thank you Bill for your help with the tire repair and oil change/engine filter replacement. thanks to the techs as well for their review of my car. always you Bill for your help with the tire repair and oil change/engine filter replacement. thanks to the techs as well for their review of my car. always appreciated More
by jimmy
Employees Worked With
March 06, 2026
Excellent dealership! Honest hardworking team, and Salesman Alex went above and beyond— thank you Colonial VW team! Honest hardworking team, and Salesman Alex went above and beyond— thank you Colonial VW team! More
by dkennedy
Employees Worked With
Alex!, Kevin Collins, Stephen Redding
March 05, 2026
I just purchased my second vehicle with Marc. He’s always friendly, knowledgeable and helpful. He makes the experience of buying a vehicle so much easier. He’s always friendly, knowledgeable and helpful. He makes the experience of buying a vehicle so much easier. More
by dschnare08
March 03, 2026
Awsome dealership and staff. Marc was a excellent salesman to work with. Not pushy and new what he was talking about. Steve closed out the final paperwork and was outstandind! Th Marc was a excellent salesman to work with. Not pushy and new what he was talking about. Steve closed out the final paperwork and was outstandind! Thanks again guys! More
by Joekonan
February 26, 2026
Working with Jon has been great! I always seem to be needing service right away and Jon has been a Rock star with all that I through at him. Jon always gets the right times for my ap I always seem to be needing service right away and Jon has been a Rock star with all that I through at him. Jon always gets the right times for my appointments and if I need a loaner, well let's just say I never seem to go without one. Jon always keeps me up to date on all the work being done and when I can expect my car to be done. Actually, Jon is one of the reasons I go to this dealership. Jon, try not to let this go to your head :) See you in May. More
by Peter
Employees Worked With
February 25, 2026
Understood my questions and asked for details. He was able to explain to me how to resolve the issue in the future k owing I needed that He was able to explain to me how to resolve the issue in the future k owing I needed that More
by ric8racer5
Employees Worked With
February 21, 2026
Everything went very smoothly. They were very attentive to my daughter‘s needs. We would definitely go back for our next new vehicle.. They were very attentive to my daughter‘s needs. We would definitely go back for our next new vehicle.. More
by JUDYGONZALEZ_0723
February 20, 2026
Very nice, ample seating, displayed vehicles in an inviting way, Bill Fallon is very professional. inviting way, Bill Fallon is very professional. More
by MMATULIS23
Employees Worked With
