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Colonial Volkswagen of Westborough
Westborough, MA
3,218 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,218 reviews
March 20, 2026
Jefferson was very professional and extremely courteous. I actually enjoyed the entire experience because of him. Stephen expedited the financial experience which allowed for a timely wrap up of the entir I actually enjoyed the entire experience because of him. Stephen expedited the financial experience which allowed for a timely wrap up of the entire deal. I will definitely recommend Colonial Volkswagen to family and friends! Thank you! More
by marybeth.pulsifer
Verified Customer
March 20, 2026
Juan was wonderful. I give him 5 stars. I have no idea who Steven Redding is so no stars for him. I give him 5 stars. I have no idea who Steven Redding is so no stars for him. More
by tinahyland30
March 18, 2026
team was very kind and professional. they where able to get me in to service my car quickly without any worry. they where able to get me in to service my car quickly without any worry. More
by gavinsk416
March 18, 2026
I’ve been going to this dealership for a few years now and always have a great experience with the service and people working there. and always have a great experience with the service and people working there. More
by JASIEDLECKI
Employees Worked With
March 17, 2026
Went in for “ emergency call function SOS “ flashing red light on my 2022 Tiguan. thanks to the service department adviser Dylan and the service technician’s great work, It was a quick in and out fix reprog light on my 2022 Tiguan. thanks to the service department adviser Dylan and the service technician’s great work, It was a quick in and out fix reprogram/reseting , really appreciated More
by joe
March 08, 2026
I found the dealership was clean, the atmosphere comfortable, no pressure while I was looking around. comfortable, no pressure while I was looking around. More
by JOHANN141
March 07, 2026
great experience again with the service department, thank you Bill for your help with the tire repair and oil change/engine filter replacement. thanks to the techs as well for their review of my car. always you Bill for your help with the tire repair and oil change/engine filter replacement. thanks to the techs as well for their review of my car. always appreciated More
by jimmy
Employees Worked With
March 06, 2026
Excellent dealership! Honest hardworking team, and Salesman Alex went above and beyond— thank you Colonial VW team! Honest hardworking team, and Salesman Alex went above and beyond— thank you Colonial VW team! More
by dkennedy
Employees Worked With
Alex!, Kevin Collins, Stephen Redding
March 05, 2026
I just purchased my second vehicle with Marc. He’s always friendly, knowledgeable and helpful. He makes the experience of buying a vehicle so much easier. He’s always friendly, knowledgeable and helpful. He makes the experience of buying a vehicle so much easier. More
by dschnare08
