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Colonial Volkswagen of Westborough
Westborough, MA
2,887 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,887 reviews
November 17, 2022
We had wonderful experience with the folks at Colonial Volkswagen. We walked in to enquire about the new ID.4 nearly eight months ago and were directed to Cal Angus who gave us the details on how to orde Volkswagen. We walked in to enquire about the new ID.4 nearly eight months ago and were directed to Cal Angus who gave us the details on how to order it from the corporate webiste. During our wait for the vehicle he emailed us about available vehicles in case we were interested and answered all the questions we had. When we picked up our vehicle nearly 7 months later (he called up and informed us it as there before we got an email from the corporate office) he was there to run us through the details of the vehicle , help us register it for electric charging etc. He provided details, websites to visit etc. All the other folks at the dealership were very good to work with too. More
by swarrier
Employees Worked With
Cal Angus
November 17, 2022
We worked with Marc Shoenhammer to purchase our vehicle and he was absolutely amazing to work with!! and he was absolutely amazing to work with!! More
by Lelsaa
Employees Worked With
November 15, 2022
Low pressure and a smooth experience. Cal is passionate about EVs and happy to share his knowledge. I ordered my 2023 VW ID 4 through the corporate website, Cal did a great job of keeping Cal is passionate about EVs and happy to share his knowledge. I ordered my 2023 VW ID 4 through the corporate website, Cal did a great job of keeping me up to date. Training and pickup went smoothly. Colonial is working to create a long-term relationship rather than maximize a single transaction. More
by stuminiman
Employees Worked With
Cal Angus
Verified CustomerNovember 11, 2022
The best automotive service department I have ever encountered. Helpful and very pleasant employees. Will definitely return to Colonial Volkswagen for any service needs in the future. encountered. Helpful and very pleasant employees. Will definitely return to Colonial Volkswagen for any service needs in the future. More
by wheetydoogoo
November 10, 2022
Love the staff there! ! Super professional and answers all my questions. Very honest and polite ! Super professional and answers all my questions. Very honest and polite More
by BTHIBODEAU33
November 07, 2022
Pierre S was great and helpful and the finance people were terrific. All and all just great were terrific. All and all just great More
by keglynn
Employees Worked With
