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Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,218 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 3,218 reviews

March 03, 2026

Awsome dealership and staff. Marc was a excellent salesman to work with. Not pushy and new what he was talking about. Steve closed out the final paperwork and was outstandind! Th More

by Joekonan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Redding
February 26, 2026

Great service department that helps me keep my car running smoothly and perform maintenance at a high level. More

by mcollinsxx85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2026

Working with Jon has been great! I always seem to be needing service right away and Jon has been a Rock star with all that I through at him. Jon always gets the right times for my ap More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2026

Understood my questions and asked for details. He was able to explain to me how to resolve the issue in the future k owing I needed that More

by ric8racer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2026

Everything went very smoothly. They were very attentive to my daughter‘s needs. We would definitely go back for our next new vehicle.. More

by JUDYGONZALEZ_0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Redding
February 20, 2026

Very nice, ample seating, displayed vehicles in an inviting way, Bill Fallon is very professional. More

by MMATULIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2026

I had a great experience purchasing my Crosstrek. The process was smooth, straightforward, and stress-free from start to finish. Marc was knowledgeable, professional, and made sure all my questions w More

by jmdav242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis, Gina Martinez, Kevin Collins, Stephen Redding
February 18, 2026

My daughter purchased her first slightly used car at Colonial VW and everyone pulled together to create a very special experience for her. Marc, our sales manager, took the time to make her feel valued. More

by ray.hippeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Lima, Stephen Redding
February 16, 2026

We had a wonderful experience dealing with Marc. There was a small issue with delivery created by the Registry and Marc and the sales department went above and beyond in fixing this issue and taking More

by Scoutcoolatta
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2026

Marc was an absolute pleasure to work with! Made the process super easy on short notice, was very very knowledgeable of the line we were looking at as well as other similar models. Amazing foll More

by lukemacwork
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Redding
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