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Colonial Volkswagen of Westborough
Westborough, MA
3,059 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,059 reviews
March 23, 2023
Great place to purchase a vehicle. Very friendly and laid back atmosphere. Had a good experience Very friendly and laid back atmosphere. Had a good experience More
by Adam.savoie
Employees Worked With
March 23, 2023
Pierre and all the people who helped me were super! I couldn't get a loaner so had to get a rental (and pay the extra insurance) due to a title delay, but everything else was great I couldn't get a loaner so had to get a rental (and pay the extra insurance) due to a title delay, but everything else was great More
by miki.mitchell11
Verified CustomerMarch 22, 2023
Helpful, efficient, professional and friendly. It was an easy fix to my problem. Also prompt service, no excessive waiting or delay. It was an easy fix to my problem. Also prompt service, no excessive waiting or delay. More
by mcmc168
Employees Worked With
March 22, 2023
We had a great experience with both sales and financing. Cal is super responsive and knowledgeable about electric vehicles. I would absolutely buy another car from them! Cal is super responsive and knowledgeable about electric vehicles. I would absolutely buy another car from them! More
by Ninotchkarogers
Employees Worked With
Cal Angus
March 21, 2023
Great vehicles, poor service. Feel like everyone is in a constant state of lying to you. No reason to make an experience this negative. Feel like everyone is in a constant state of lying to you. No reason to make an experience this negative. More
by Unhappy customer
Employees Worked With
Fabio- rude and gives salespeople a bad name.
March 21, 2023
Very quick and efficient service department. Took my car immediately upon the check engine light going off and fixed it the same day. They also completed an oil change, changed my key battery, a Took my car immediately upon the check engine light going off and fixed it the same day. They also completed an oil change, changed my key battery, and gave a quick car wash. More
by KN
Employees Worked With
March 21, 2023
Service was absolutely excellent. I have been going to Colonial Volkswagen for service for the past 3-4 years and service has always been outstanding! I have been going to Colonial Volkswagen for service for the past 3-4 years and service has always been outstanding! More
by ZACH3933
March 16, 2023
The staff is knowledgeable and friendly. Very accommodating to whatever is needed in the moment. Very accommodating to whatever is needed in the moment. More
by KelleherM
March 13, 2023
The whole team at Colonial was very helpful. They did their best to ensure a great experience from the sales team to the finance team. They did their best to ensure a great experience from the sales team to the finance team. More
by zarrella.giuliana
March 12, 2023
Courteous staff and efficient technicians. Mr. Fallon was accommodating, getting a rental for me, to cover the warranty work. The job was completed in one day which was unexpected. Colonial pe Mr. Fallon was accommodating, getting a rental for me, to cover the warranty work. The job was completed in one day which was unexpected. Colonial performed a courtesy wash of the vehicle which was a nice surprise. More
by JG
Employees Worked With
