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Colonial Volkswagen of Westborough
Westborough, MA
3,218 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,218 reviews
February 12, 2026
Great service. Handled my car with great skill and very clear position and had it done fast Handled my car with great skill and very clear position and had it done fast More
by jjschram79
Verified Customer
February 11, 2026
The staff was very friendly, helpful thorough and did a great job. Also super quick great job. Also super quick More
by lhuynh
Employees Worked With
Other Employees :
Danny (the mechanic who worked on my car) 5 stars also. , Gina Martinez
February 09, 2026
Great customer service. Great mechanics. Job is always completed on time. Very easy to schedule and get updated during the service Great mechanics. Job is always completed on time. Very easy to schedule and get updated during the service More
by RMCGINNITY
February 08, 2026
I've been a customer for years and will continue to be one for many more. one for many more. More
by JAKE81
February 07, 2026
I had an excellent experience working with Marc at Colonial VW, he was very personable and knowledgable-he and the rest of the team made the car buying process easy! Colonial VW, he was very personable and knowledgable-he and the rest of the team made the car buying process easy! More
by TRACEY
February 04, 2026
Phenomenal experience with Marc and the team at Colonial VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplar VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplary. More
by booth-venue-trace
Employees Worked With
Other Employees :
Luis, Kevin Collins
February 04, 2026
Everyone was friendly, communicative, and helpful - a great experience from start to finish at this dealership. great experience from start to finish at this dealership. More
by ML
January 30, 2026
Bill is a wonderful service manager! All of the people in service are fantastic! Great leadership in the Department! All of the people in service are fantastic! Great leadership in the Department! More
by maggie.mcdonald
January 28, 2026
The technician did a thorough job analyzing the problems and solved the problems. Also Dylan was professional and explained everything to me perfectly. and solved the problems. Also Dylan was professional and explained everything to me perfectly. More
by Rcdelauder
Employees Worked With
