Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,891 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,891 reviews
January 14, 2022
I’ve always had good luck when dealing with Colonial Volkswagen and I would refer them to anyone needing service or a new car! Volkswagen and I would refer them to anyone needing service or a new car! More
by AMYEHUNT
Verified Customer
January 13, 2022
Great customer service, friendly, knowledgeable, experience from the young man welcoming me as I drove up, to the manager Tim. experience from the young man welcoming me as I drove up, to the manager Tim. More
by kross0929
Employees Worked With
January 11, 2022
Dylan was awesome to work with. Very organized and kept us informed throughout the entire process. us informed throughout the entire process. More
by Rcdelauder
Employees Worked With
January 11, 2022
Easy scheduling, comprehensive service, all work performed within the promised timeframes, several pricing specials/discounts available, no unpleasant surprises on the final bill. performed within the promised timeframes, several pricing specials/discounts available, no unpleasant surprises on the final bill. More
by GARRISON_DB
Employees Worked With
January 10, 2022
Great, friendly service and parts teams. Happy to recommend the shop to fellow VW owners. recommend the shop to fellow VW owners. More
by jne
January 04, 2022
Service department is very nice and helpful. When I need my brakes replaced they brought me down and showed me exactly why they need to be replaced, which was helpful. my brakes replaced they brought me down and showed me exactly why they need to be replaced, which was helpful. More
by ANABOTTARY
January 03, 2022
This place never disappoints. Great service, in fact it's the best I've had from any dealership in a long time. the best I've had from any dealership in a long time. More
by hagri77
January 03, 2022
I have never had a negative experience with this dealership. They are the gold standard for car service in my mind. dealership. They are the gold standard for car service in my mind. More
by BENJAMINFROGEL
