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Colonial Volkswagen of Westborough
Westborough, MA
3,218 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,218 reviews
January 23, 2026
Excellent overall experience. Highly recommend this dealership. Knowledgeable staff. Professional and courteous staff. Definitely not a high pressure experience. They take the tim Highly recommend this dealership. Knowledgeable staff. Professional and courteous staff. Definitely not a high pressure experience. They take the time to make sure you’re in the best car for you…the customer! More
by jpbergquist
Verified Customer
January 23, 2026
Friendly staff, transparent about pricing, and detailed explanation of work to be done and work completed explanation of work to be done and work completed More
by ktremblay630
Employees Worked With
January 23, 2026
Marc was extremely personable, knowledgeable, and caring through our entire purchase process. We felt comfortable and at ease with him. I am loving my new vehicle and am very happy with the whole team. Than through our entire purchase process. We felt comfortable and at ease with him. I am loving my new vehicle and am very happy with the whole team. Thank you! More
by Emilyjlemmon
Employees Worked With
January 22, 2026
It was an okay experience at the dealership. The staff was polite, the process took short time. The staff was polite, the process took short time. More
by sibele_enfer
January 22, 2026
Very personable and helpful through the whole process. Not too pushy on the upsell and very accommodating. Not too pushy on the upsell and very accommodating. More
by Levesh.raabe
Employees Worked With
January 17, 2026
The Service team is super to work with and my VW is always returned in tip top shape, ready to roll. always returned in tip top shape, ready to roll. More
by KARYN.BROWN
January 16, 2026
I had an issue with my car, caused by the place that changed the oil. Patrick VW couldn’t fit me in for weeks, but Colonial Volkswagen of Westborough saw me in a few days. They were great. Very commu changed the oil. Patrick VW couldn’t fit me in for weeks, but Colonial Volkswagen of Westborough saw me in a few days. They were great. Very communicative and helpful. I was very appreciative. More
by pam.curbelo
Employees Worked With
January 15, 2026
Good and fast service the front is always nice and pleasant and are timely too pleasant and are timely too More
by BRENDON_VIETH
Employees Worked With
Other Employees :
Gina Martinez, Renato Lima, Stephen Redding
January 15, 2026
Wanted to fail my car for inspection after you put a sticker on my car a year ago when i originally bought it from you with the exact tint that is on the car now which is apparently illegal. Can’t sell sticker on my car a year ago when i originally bought it from you with the exact tint that is on the car now which is apparently illegal. Can’t sell a car in mass that won’t pass inspection but you did it one year ago 👍🏼 More
by linds1282
Employees Worked With
Do not know the name of the employee
January 15, 2026
They took me in without an appointment and fixed my drivers window that would not close in freezing weather so I was able to move forward on my trip Thank you Colonial drivers window that would not close in freezing weather so I was able to move forward on my trip Thank you Colonial More
by michaelcreis
Employees Worked With
