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Colonial Volkswagen of Westborough
Westborough, MA
3,014 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,014 reviews
October 14, 2021
They were professional, courteous and it took them 15 mins to fix the problem. Service Manager Bill was a riot! mins to fix the problem. Service Manager Bill was a riot! More
by Nettie0417
Verified CustomerEmployees Worked With
October 11, 2021
Bill McGrath it’s awesome. He definitely understands customer service and how to make things right! customer service and how to make things right! More
by toymanaf
October 11, 2021
My experience with the service representative, John, was outstanding as well as my interaction with, Cal Angus, the sales representative who is managing my id4ProS AWD order. outstanding as well as my interaction with, Cal Angus, the sales representative who is managing my id4ProS AWD order. More
by John
October 09, 2021
I want to thank Billy Fallon for the huge effort to help with my specific situation, I apologize because i get mad even when he try his best and i dint has excuses for that. Thanks Billy. with my specific situation, I apologize because i get mad even when he try his best and i dint has excuses for that. Thanks Billy. More
by MICHAELBURGOSONLINE
Employees Worked With
October 08, 2021
Great sales team and great service team. Got my third VW and will keep coming back! Thanks for great experience. and will keep coming back! Thanks for great experience. More
by Emilio
October 07, 2021
Friendly no pressure sales people. Great service department. Would recommend this dealership and salesperson.This is my third purchase from this dealership. department. Would recommend this dealership and salesperson.This is my third purchase from this dealership. More
by GLENDUBOIS
October 06, 2021
Julianne was super nice and very knowledgeable about the Passat we purchased. She was very diligent about the way she finalized the delivery of the car. I would highly recommend Julianne and the entire deal Passat we purchased. She was very diligent about the way she finalized the delivery of the car. I would highly recommend Julianne and the entire dealership for a pleasant car buying experience. This is not a high-pressure sales environment and once seated with the finance manager he was tedious and thorough in explaining the services he could provide for us. More
by DN
Employees Worked With
Julianne Magdaleno, George Akhpatelov
October 05, 2021
Sirius Radio got messed up during 20,000 maintenance.I Sirius Radio got messed up during 20,000 maintenance. I attempted to call Sirius to figure this out. Therefore I called you and you said to bring c Sirius Radio got messed up during 20,000 maintenance. I attempted to call Sirius to figure this out. Therefore I called you and you said to bring car in. You made multiple attempts to find the solution and accomplished easy solution And washed my car. More
by DELJERB
Employees Worked With
