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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,910 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,910 reviews

March 09, 2021

Exceptional service at Colonial of Westborough. I appreciate their single pricing model, which made comparison shopping easy and eliminated the stress of negotiating a final price. Cal Angus was extr More

by Brian M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Angus
March 08, 2021

I had a great sales experience at Colonial VW of Westborough. The sales person listed to my needs and presented me a fair sales concept. I was impressed with the smooth process to purchasing my car. More

by franzilam11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Finch, George Akhpatelov
March 06, 2021

Cal was incredibly responsive and low pressure in his approach to educating me about VW options that suited my needs. I would highly recommend him to anyone interested in a new VW. More

by mniemi81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Angus
March 06, 2021

Colonial VW is the best around and everyone was amazing and very helpful, including Mike in Service! Will continue to go here while I have my VW lease More

by Erutherford6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nogueira, Rebecca Cunningham, George Akhpatelov
March 05, 2021

I came in to Colonial to buy a vehicle. I had a focused goal on what I wanted to buy and what I was willing/able to realistically spend. The staff supported my vision and I left a happy woman. More

by ppjackman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Atallah, George Akhpatelov
March 03, 2021

Professional and clean. Helpful honest people who work there, which is what you want to see at a dealership. They made sure everything I had a concern about, was taken care of. More

by Anthony94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Tubert
March 03, 2021

Colonial VW in Westborough is always the most friendly, helpful, and resolving dealership & are a big reason why I stay loyal to the brand. When you have a problem with your VW, Jon Lacey & the rest of the More

by D Rooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, Nick, Jonathan
March 03, 2021

Been having issue with DPL and were able to correct issue as well as give me some great guidance on how to prevent from happening in the future. Very helpful More

by EDWARD.HIDEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Awesome service! Great people who really strive to make the customer happy been coming to this dealership since 2015! Thank you guys for all the good work More

by LAURAkSANTOS796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Service scheduling performed on the phone was easy. Car was ready when promised and the waiting room amenities were appreciated...as was the social distancing. I appreciated Dylan's courtesy and enthusiasm More

by Dampkessel Mann
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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