Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,908 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,908 reviews
February 03, 2021
They were great to work with and also addressed the issues with my car as quickly as possible. They were also sympathetic to my financial situation. issues with my car as quickly as possible. They were also sympathetic to my financial situation. More
by CHRISTIANROBERTS644
Verified CustomerEmployees Worked With
February 01, 2021
The Serves of Colonial Volkswagen of Westborough is excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great! Alek excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great! Aleksandr ab, PhD More
by ABAF_US
Employees Worked With
January 31, 2021
Really great sales and financial team. Car was ready when promised. No haggling. Paperwork was sent to my insurance on a holiday and car fully registered by the next day. promised. No haggling. Paperwork was sent to my insurance on a holiday and car fully registered by the next day. More
by tokko721
Employees Worked With
Joe Patrock, George Akhpatelov
January 31, 2021
Came for the reputation and stayed for the service, honesty, professionalism and trust. Shaun T. was absolutely phenomenal to work with and I will be pointing family and friends in his direction! honesty, professionalism and trust. Shaun T. was absolutely phenomenal to work with and I will be pointing family and friends in his direction! The whole team was friendly, respectful and efficient, throughout the entire transaction. I’ll be back! More
by MMobi1io
Employees Worked With
George Akhpatelov, Jesse Manning , Shaun Tubert
January 29, 2021
I have been a customer of Colonial VW in Westboro since 2000. It is the best dealership and best service department in the greater Boston area. 2000. It is the best dealership and best service department in the greater Boston area. More
by DRDEREGIS
January 29, 2021
I always have a great service experience at this dealership. I’ve been coming to them for years and will continue to do so in the future. dealership. I’ve been coming to them for years and will continue to do so in the future. More
by Amg2021
Employees Worked With
January 29, 2021
Very professional, Covid restrictions followed, found my perfect car! The deal went smoothly from sales, to F&I, to taking possession. Thank you so much! perfect car! The deal went smoothly from sales, to F&I, to taking possession. Thank you so much! More
by Winston.Lucas
Employees Worked With
Chadi Atallah
January 25, 2021
After the service, parts missing from my after market skid plate. I had to repurchase anew at my cost to get back together. The parts to the pan lost during service and as a result bent the skid plate to skid plate. I had to repurchase anew at my cost to get back together. The parts to the pan lost during service and as a result bent the skid plate to fit this making contact with the engine and transmission making it sound like a truck. Service was alerted of this before service began. More
by CHRISGROCK
Employees Worked With
January 25, 2021
Pierre George and Dylan are the best. They have consistently provided clear, honest, and informational assessments, both in sales and service. 4th car with Colonial. consistently provided clear, honest, and informational assessments, both in sales and service. 4th car with Colonial. More
by Tyler Hilbert
January 25, 2021
Joe did a great job on working with my budget and seeing it from all the angles. First time I’ve ever walked into a dealership and signed the same day. Bought my last vehicle at colonial but definitely didn it from all the angles. First time I’ve ever walked into a dealership and signed the same day. Bought my last vehicle at colonial but definitely didn’t have as much of a satisfactory experience. Would definitely go there again for a Volkswagen. More
by Menousek710
Employees Worked With
Joe Patrock
