Colonial Volkswagen of Westborough

Great service as usual. Never had a bad experience there. This is my fourth VW from Colonial Volkswagen and looking to get another one real soon. This is my fourth VW from Colonial Volkswagen and looking to get another one real soon. More

We had a big problem that they didn’t initially catch We had a big problem that they didn’t initially catch because they thought one solution would solve it, but after the real problem was discovered the We had a big problem that they didn’t initially catch because they thought one solution would solve it, but after the real problem was discovered they went above and beyond to make sure the car was fixed, safe, and we were taken care of. They communicated thoroughly with us throughout the entire repair, did it in a timely fashion even over the holidays, and gave us a loaner for the duration of the repair. We will absolutely come back. Very thankful. More

All good service. Customer service was good. Speed of addressing the issue was good. Overall it was great. It was a nice day when I dropped it off. addressing the issue was good. Overall it was great. It was a nice day when I dropped it off. More

Joe was such a great support. He took care of all paperwork a d ordered all necessary parts and service to make sure car is ready at the day if sale Thanks paperwork a d ordered all necessary parts and service to make sure car is ready at the day if sale Thanks More

Great Service every time. I was able to get the day and time requested. It's worth it for me to drive from Hubbardston to Westborough time requested. It's worth it for me to drive from Hubbardston to Westborough More

Many thanks to Shaun Tubert for his help finding just the right Tiguan for our family. He is knowledgeable, responsive and patient. I had a ton of questions and test drove a few cars and he was right on it. right Tiguan for our family. He is knowledgeable, responsive and patient. I had a ton of questions and test drove a few cars and he was right on it. More

We had a very pleasant experience at Colonial Volkswagen of Westborough, Bob Miller was great at answering our questions, that met our expectations. We very pleased we our purchase, this is the third car we of Westborough, Bob Miller was great at answering our questions, that met our expectations. We very pleased we our purchase, this is the third car we purchased from Colonial. More

Everything was easy, perfect, and friendly. I have only taken my car to my dealer in South Dakota, and this was my first time at a different dealership. Thank you Bill, you are aces! taken my car to my dealer in South Dakota, and this was my first time at a different dealership. Thank you Bill, you are aces! More

Always good experience at service department. This is my second VW from Westborough Colonial and they do take great care of it and service needs every time. Not at all pushy on services I decline (I am a c second VW from Westborough Colonial and they do take great care of it and service needs every time. Not at all pushy on services I decline (I am a car diy'er to some extent) and I trust Colonial on items I don't have the skills or inclination to tackle myself. I appreciate the consistency in staff. Can't say that about other dealerships in area...you get someone new every time...so having a familiar face instills confidence that your department is well ran, with cars and customers being continually well taken care of. Look forward to another service appointment and car shopping experience at this dealership....(need to come down on those Arteon prices though ;)) More

I have been a loyal customer of Colonial VW in Westborough for many years. Shaun has continued the great service I’ve become accustomed to. He was prompt, and negotiations were easy. After the dea Westborough for many years. Shaun has continued the great service I’ve become accustomed to. He was prompt, and negotiations were easy. After the deal was made, he was incredibly attentive the week following. He was available for questions & ensured the registration process was completed seamlessly. Highly recommend him to any future customers. More