Colonial Volkswagen of Westborough

Love Billy Billy is the best He speaks the truth and gives it to you every time. Bring every car to Billy, even if it's not a VW. Billy is the best He speaks the truth and gives it to you every time. Bring every car to Billy, even if it's not a VW. More

Excellent service!!!! I have recently purchased a VW Tiguan and needed to bring it in for a minor repair of a sun visor light. I am sharing my experience because it is impo I have recently purchased a VW Tiguan and needed to bring it in for a minor repair of a sun visor light. I am sharing my experience because it is important to give accolades when deserved. I have also had my recent 30 day check up as well. Both times Jon Lacey, my service advisor was professional, polite, knowledgeable, and very helpful. I am very pleased the services I received. More

Honest and Excellent Customer Service I have a VW dealership that is 5 minutes away from me but I prefer to drive 35 minutes to Colonial VW of Westborough because of the excellent customer I have a VW dealership that is 5 minutes away from me but I prefer to drive 35 minutes to Colonial VW of Westborough because of the excellent customer service and honesty provided by Jon Lacey. I appreciate that the waiting area is clean and I am kept updated on the progress of the service. I will continue going to Jon at Colonial for future service of my VW More

Good Service Jonathan was attentive and very informative. Didn't try to sale me on service I diden't need. 2nd trip having work done there, very professional staf Jonathan was attentive and very informative. Didn't try to sale me on service I diden't need. 2nd trip having work done there, very professional staff. I will continue having my service done at Colonal. More

trust BILL MAC he tells you what needs to get done, what can wait. Hes on of the only honest ones left. ALWAYS GO TO SEE BILL MAC!!!!! he tells you what needs to get done, what can wait. Hes on of the only honest ones left. ALWAYS GO TO SEE BILL MAC!!!!! More

gtiguy Ok , may be strange but I work for BMW as a technician but own a GTI (autobahn edition and I love it) but I wanted to say colonial employees a great Ok , may be strange but I work for BMW as a technician but own a GTI (autobahn edition and I love it) but I wanted to say colonial employees a great group of service guys. Even though I’m a technician at BMW, at times I need someone more familiar with the product and these guys are always willing to help. Keep the crew and keep up the good work. More

The Best I had purchased my Golf R at another dealership and had originally started coming here for service because they were close to my work. Bill McGrath w I had purchased my Golf R at another dealership and had originally started coming here for service because they were close to my work. Bill McGrath was my first service advisor here. His rugged good looks are as sharp as his customer service skills and patience with my constant service calls. He always got me to work on time via the Colonial shuttle. He went above and beyond and solved warranty issues that the original dealership should have done. Even Billy has days off. He's not always there. If Bill isn't available, they have a crack team of top notch service advisors for me to pester with my problems. These guys are equally as helpful, friendly, and provide just as good as service as Billy. Perhaps their hair isn't as on point as the silver fox but the service advisor team, including Bill McGrath, Dylan Begin, and Jon Lacey is unrivaled. If you go to Colonial VW for service, you will not look back and will be lucky to get any three of these wonderful gentlemen. You only get the best service at Colonial VW. More

BILL MAC Just need to go see Bill Mac! Your car AND bill will be perfect EVERYTIME!! Nothing ever to worry about. He takes care of EVERYONE Just need to go see Bill Mac! Your car AND bill will be perfect EVERYTIME!! Nothing ever to worry about. He takes care of EVERYONE More

bill macs the best!! the best service you can possibly get, no question cant be answered! honest service to the best at colonial vw make sure you see bill mac! the best service you can possibly get, no question cant be answered! honest service to the best at colonial vw make sure you see bill mac! More

Purchase experience - 2016 Jeep I saw a jeep posted on Car Gurus and contacted dealer. They responded quickly. I later set a time to see car and I then saw the price increase on car I saw a jeep posted on Car Gurus and contacted dealer. They responded quickly. I later set a time to see car and I then saw the price increase on car gurus. Timing didn't seem right, I told them this, therefore deducted one star. Maybe it was an error, who knows (they corrected it). Anyway, my in person visit was fine. I was very happy with the deal and got a very competitive price. The staff and my sales person Peter were great. So overall I was happy with the experience and with the vehicle so far. If I was in the market, I would buy car from them again. More