Colonial Volkswagen of Westborough

Great experience was in the market for a gti. Stopped at my local VW dealership, the process was easy and fast. I was helped by Alex, appreciate all his effort, also v was in the market for a gti. Stopped at my local VW dealership, the process was easy and fast. I was helped by Alex, appreciate all his effort, also very kind. I will be servicing here More

Excellent Experience! This was my first time buying a car from a dealer on my own. Tegan and the Colonial staff helped make sure it was a comfortable and effortless process This was my first time buying a car from a dealer on my own. Tegan and the Colonial staff helped make sure it was a comfortable and effortless process from beginning to end. She made it her mission to make sure I left having found the best car in my price range. Truly exceptional service! More

Great people and Great work I have the absolute best experience at Colonial each time! From the time I pulled in to the time I left. Billy was exceptional , from explaining ever I have the absolute best experience at Colonial each time! From the time I pulled in to the time I left. Billy was exceptional , from explaining everything , to keeping me updated and the team for getting so much done within a reasonable time. Great people and definitely a great place. I don't trust any others with my vehicle . More

The repair shop makes the difference to me I bought 2 cars here, both great experiences, but getting them serviced is what really counts for me. I think the shop is excellent. Great advice I bought 2 cars here, both great experiences, but getting them serviced is what really counts for me. I think the shop is excellent. Great advice and info from Bill always and the guys in the back seem totally well trained. In 9 years, never had a come back on a repair. More

My favorite dealership ever! I came in nervous about buying a car for the first time on my own but, I left with a new car (well, new to me!) and a big smile! My salesperson Tegan I came in nervous about buying a car for the first time on my own but, I left with a new car (well, new to me!) and a big smile! My salesperson Tegan made the whole process easy to understand. She helped me narrow down cars based on asking me MY needs! Not my boyfriend's! LOL! Which he actually appreciated. I know I'll be happy in my new car for years to come but when the time is right I'll definitely be giving Tegan a call and buying from Colonial again! More

Great dealership, even better service! Though I don't typically write reviews, I felt compelled to write one about my service experience at Colonial Volkswagen of Westborough and my service Though I don't typically write reviews, I felt compelled to write one about my service experience at Colonial Volkswagen of Westborough and my service consultant, Dylan Begin. Dylan was friendly and engaging the moment I met him and made me feel comfortable and at ease about having my car serviced - which is something that is typically a source of anxiety for me. It was clear to me that this is an environment that he thrives in! Really refreshing to see someone so passionate about their work. Keep up the great work and superior customer service, Dylan! More

Amazing Service! I felt very comfortable with bringing my car here. Usually I’m a little weary of trying new places when it comes to my car. But everyone I encountered I felt very comfortable with bringing my car here. Usually I’m a little weary of trying new places when it comes to my car. But everyone I encountered was extremely helpful and seemed like they genuinely wanted me to have the best experience. My service advisor, Dylan, was the most positive part of my experience. He was enthusiastic, friendly, and extremely helpful! Thanks everyone - especially Dylan!! More

Only Place for Servicing My VWs I trust John Lacey and Bill McGrath for their knowledge in keeping my Tiguan and Jetta safe on the road for our family. Enjoy the videos provided by m I trust John Lacey and Bill McGrath for their knowledge in keeping my Tiguan and Jetta safe on the road for our family. Enjoy the videos provided by mechanics detailing the problems at hand. Easy and convenient when dropping off vehicle for repairs; shuttle service provided and some time a loaner vehicle is available. Comfortable waiting area, with coffee, water, snacks and of course the massage chairs. Wouldn't consider any other place! More

Professional polite prompt service by Jon Lacey Colonial VW's Jon Lacey provides top shelf professional, prompt, courteous service, keeping our Passat (135K miles) in tip top condition and safe for Colonial VW's Jon Lacey provides top shelf professional, prompt, courteous service, keeping our Passat (135K miles) in tip top condition and safe for my daughter's daily commute into Boston. As a dad, a solid safe car provides some peace of mind. Thanks to the service team for great work. More

happy customer After having an unpleasant experience at a couple of dealerships, I decided to stop at Colonial VW...I was helped by Alex Maillet...he made the proces After having an unpleasant experience at a couple of dealerships, I decided to stop at Colonial VW...I was helped by Alex Maillet...he made the process very easy going...he listened to what I needed and he was very personable which I appreciate. I LOVE my new Tiguan, I’m sure I’ll be back More