Colonial Volkswagen of Westborough

Tegan is the best ever! I was looking to buy a new Subaru and found the right one at Colonial VW of Westborough. I worked with Tegan Von Wasserman who was excellent with eve I was looking to buy a new Subaru and found the right one at Colonial VW of Westborough. I worked with Tegan Von Wasserman who was excellent with everything. She was funny and relatable and very nice to work with so buying a new car with her made a usually difficult process a lot easier. I was able to check the car out with a test drive and she was able to answer all of my questions and knew all the people that would be working on my future car. I don't think there is anything she could improve. Keep it up Colonial VW, and thank you Tegan!!! More

MADE SHOPPING FOR A CAR ACTUALLY ENJOYABLE!! Worked with Tegan and had such a great experience! great customer service, easy to talk to, informative, and made car shopping actually enjoyable! Ear Worked with Tegan and had such a great experience! great customer service, easy to talk to, informative, and made car shopping actually enjoyable! Earned my loyalty as a customer right off the bat! More

Easy to deal with. Ask for Tegan Fair and easy process to buy car. Super service dept. they send you a video of what they are working on. When the last time you see underneath your ca Fair and easy process to buy car. Super service dept. they send you a video of what they are working on. When the last time you see underneath your car? More

Always a pleasure Literally the best. I have nothing but great things to say about Colonial VW. I have owned 4 Jetta’s, all purchased and serviced through Colonial. I h Literally the best. I have nothing but great things to say about Colonial VW. I have owned 4 Jetta’s, all purchased and serviced through Colonial. I have been working with Billy Mac for as long as I can remember. He is very accommodating and gets the job done. Whenever I drop my car off, I’m there for only a short period of time and usually wait outside in the waiting area when it’s nice out. Everyone is friendly and very professional. I have and will always refer family and friends to Colonial VW. More

took the time to fix it right Long story short.. I recently bought a CPO vehicle, and had some issues with sales. What started as frustration turned into appreciation for the servi Long story short.. I recently bought a CPO vehicle, and had some issues with sales. What started as frustration turned into appreciation for the service team. I dealt with a few of the guys in service (all good to work with), but Jon took control of my cars service, and treated it like it was his own. There were delays, but he made sure it was fixed when I got it back. Two big road trips later, and it feels like a new car. More

Great experience was in the market for a gti. Stopped at my local VW dealership, the process was easy and fast. I was helped by Alex, appreciate all his effort, also v was in the market for a gti. Stopped at my local VW dealership, the process was easy and fast. I was helped by Alex, appreciate all his effort, also very kind. I will be servicing here More

Excellent Experience! This was my first time buying a car from a dealer on my own. Tegan and the Colonial staff helped make sure it was a comfortable and effortless process This was my first time buying a car from a dealer on my own. Tegan and the Colonial staff helped make sure it was a comfortable and effortless process from beginning to end. She made it her mission to make sure I left having found the best car in my price range. Truly exceptional service! More

The repair shop makes the difference to me I bought 2 cars here, both great experiences, but getting them serviced is what really counts for me. I think the shop is excellent. Great advice I bought 2 cars here, both great experiences, but getting them serviced is what really counts for me. I think the shop is excellent. Great advice and info from Bill always and the guys in the back seem totally well trained. In 9 years, never had a come back on a repair. More

Great people and Great work I have the absolute best experience at Colonial each time! From the time I pulled in to the time I left. Billy was exceptional , from explaining ever I have the absolute best experience at Colonial each time! From the time I pulled in to the time I left. Billy was exceptional , from explaining everything , to keeping me updated and the team for getting so much done within a reasonable time. Great people and definitely a great place. I don't trust any others with my vehicle . More

My favorite dealership ever! I came in nervous about buying a car for the first time on my own but, I left with a new car (well, new to me!) and a big smile! My salesperson Tegan I came in nervous about buying a car for the first time on my own but, I left with a new car (well, new to me!) and a big smile! My salesperson Tegan made the whole process easy to understand. She helped me narrow down cars based on asking me MY needs! Not my boyfriend's! LOL! Which he actually appreciated. I know I'll be happy in my new car for years to come but when the time is right I'll definitely be giving Tegan a call and buying from Colonial again! More