Colonial Volkswagen of Westborough

Amazing Service! I felt very comfortable with bringing my car here. Usually I’m a little weary of trying new places when it comes to my car. But everyone I encountered I felt very comfortable with bringing my car here. Usually I’m a little weary of trying new places when it comes to my car. But everyone I encountered was extremely helpful and seemed like they genuinely wanted me to have the best experience. My service advisor, Dylan, was the most positive part of my experience. He was enthusiastic, friendly, and extremely helpful! Thanks everyone - especially Dylan!! More

Only Place for Servicing My VWs I trust John Lacey and Bill McGrath for their knowledge in keeping my Tiguan and Jetta safe on the road for our family. Enjoy the videos provided by m I trust John Lacey and Bill McGrath for their knowledge in keeping my Tiguan and Jetta safe on the road for our family. Enjoy the videos provided by mechanics detailing the problems at hand. Easy and convenient when dropping off vehicle for repairs; shuttle service provided and some time a loaner vehicle is available. Comfortable waiting area, with coffee, water, snacks and of course the massage chairs. Wouldn't consider any other place! More

Professional polite prompt service by Jon Lacey Colonial VW's Jon Lacey provides top shelf professional, prompt, courteous service, keeping our Passat (135K miles) in tip top condition and safe for Colonial VW's Jon Lacey provides top shelf professional, prompt, courteous service, keeping our Passat (135K miles) in tip top condition and safe for my daughter's daily commute into Boston. As a dad, a solid safe car provides some peace of mind. Thanks to the service team for great work. More

happy customer After having an unpleasant experience at a couple of dealerships, I decided to stop at Colonial VW...I was helped by Alex Maillet...he made the proces After having an unpleasant experience at a couple of dealerships, I decided to stop at Colonial VW...I was helped by Alex Maillet...he made the process very easy going...he listened to what I needed and he was very personable which I appreciate. I LOVE my new Tiguan, I’m sure I’ll be back More

Excellent Service from Dylan Begin I've been coming to Colonial VW of Westborough for 7 or 8 years now, and Dylan is a more recent addition to the service writers desk. He does a great I've been coming to Colonial VW of Westborough for 7 or 8 years now, and Dylan is a more recent addition to the service writers desk. He does a great job handling my car needs and is very thorough in making sure everything I need is covered. I've worked with him many times and been happy with his help every time. He is very friendly, knowledgeable, and has always been looking out for my best interests. I look forward to working with him again. More

car buying experience This was one of the best buying experiences I have had. The sales person was knowledgeable and extremely helpful. The financing was professional and w This was one of the best buying experiences I have had. The sales person was knowledgeable and extremely helpful. The financing was professional and we were through the process in minimal time. I would certainly recommend this dealership to friends and family. More

Best experience Colonial Volkswagen’s car buying experience went above and beyond my expectations. Stephen made me feel comfortable from start to finish and made the Colonial Volkswagen’s car buying experience went above and beyond my expectations. Stephen made me feel comfortable from start to finish and made the buying experience enjoyable. I will absolutely be coming back and will be referring my friends and family to Stephen. Thanks Stephen! More

Excellent service! Such great service, the staff is very knowledgeable and easy to work with. Bill M. Is the best! I would recommend Colonial VW to anyone! Such great service, the staff is very knowledgeable and easy to work with. Bill M. Is the best! I would recommend Colonial VW to anyone! More

Great buying experience! The best car buying experience I’ve ever had! The staff at Colonial is so knowledgeable, professional and kind. Tony and Dino are really great and hel The best car buying experience I’ve ever had! The staff at Colonial is so knowledgeable, professional and kind. Tony and Dino are really great and helpful. More

Jon Lacey at Colonial VW = Top notch Just completed the 30K service on my '14 Touareg TDI. It has always been serviced at Colonial and by Jon Lacey. From the very first time it was obvio Just completed the 30K service on my '14 Touareg TDI. It has always been serviced at Colonial and by Jon Lacey. From the very first time it was obvious to me that I would have a good relationship with them. It has turned out that way. The TDI has been in for the 10/20/30K services, two recalls, including the TDI emissions recall, and I have even driven there just for the annual emission sticker. His customer interaction skills are excellent. Friendly, attentive, helpful. I am a 64 yr old male who has had many cars, so I feel pretty confident when I say TOP NOTCH! More