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Colonial Volkswagen of Westborough
Westborough, MA
3,318 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 3,318 reviews
October 05, 2026
They are very responsive and get the jobs done quickly! The customer service is 10/10 The customer service is 10/10 More
by jbrittany1998
Verified Customer
October 03, 2026
Professional, and thorough with the entire process. Highly recommend to anyone looking for a Volkswagen Highly recommend to anyone looking for a Volkswagen More
by mark.lagace72
October 02, 2026
Great dealership. Bought 2 cars from them and each time the process went smoothly. Everyone was friendly and helpful. Bought 2 cars from them and each time the process went smoothly. Everyone was friendly and helpful. More
by Anysabel1973
Employees Worked With
October 01, 2026
Great to work with and got the job done. Wish they offered loaner cars for customers who have to travel Wish they offered loaner cars for customers who have to travel More
by hcgatw2142
September 30, 2026
This is my second lease with Marc, and once again, he made the whole process incredibly easy. He always goes the extra mile to find a good deal and help me keep the cost down, which I really appreciate. made the whole process incredibly easy. He always goes the extra mile to find a good deal and help me keep the cost down, which I really appreciate. Everything was smooth and stress-free from start to finish. It’s always a pleasure working with Marc, and I’ll definitely be coming back to him again for my next car in two years More
by will2km
Employees Worked With
September 30, 2026
I had a great experience at the this dealership for my 20k maintenance. Bill was great and called to give me updates and explained findings very well. I appreciate it! 20k maintenance. Bill was great and called to give me updates and explained findings very well. I appreciate it! More
by LAIS CERQUEIRA
Employees Worked With
September 30, 2026
Marc was extremely professional, thorough and went above and beyond as do all at Colonial Westborough. I have been doing business with Colonial for 17 years and would highly recommend them. and beyond as do all at Colonial Westborough. I have been doing business with Colonial for 17 years and would highly recommend them. More
by mdubois465
September 29, 2026
Great customer service. We bought my daughter’s car and I fell in love with it that I went back a few days later to buy myself one! Process was easy and straightforward. We bought my daughter’s car and I fell in love with it that I went back a few days later to buy myself one! Process was easy and straightforward. More
by Anysabel1973
Employees Worked With
September 29, 2026
The staff here is very helpful. They are always on top of things. The group communicates well and is willing to go out of their way to make sure you understand any issues. The team They are always on top of things. The group communicates well and is willing to go out of their way to make sure you understand any issues. The team has low turnover and has been consistent for years. More
by gabvii
September 28, 2026
Dylan took care of everything. Great experience. Thanks very much for fixing the badge and updates! Great experience. Thanks very much for fixing the badge and updates! More
by bobhale72
Employees Worked With
