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Colonial Volkswagen of Westborough
Westborough, MA
3,200 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,200 reviews
May 15, 2026
Colonial has serviced both my cars for over 8 years. The waiting room has WiFi and fresh brewed coffee. The waiting room has WiFi and fresh brewed coffee. More
by ALANRDAILEY
Verified Customer
May 15, 2026
Great car buying experience at colonial. They are professional, friendly and price their cars fairly. Would definitely recommend to anyone looking to buy a car. They are professional, friendly and price their cars fairly. Would definitely recommend to anyone looking to buy a car. More
by Lidi
May 14, 2026
Just picked up my new car from Marc and couldn't be happier with the experience! From the moment I walked in, he was knowledgeable, patient, and never pushy. He took the time to find exactly what I was happier with the experience! From the moment I walked in, he was knowledgeable, patient, and never pushy. He took the time to find exactly what I was looking for and made the whole process smooth and stress-free. If you're in the market for a car, ask for Marc More
by nickpost33
Employees Worked With
May 12, 2026
Bill is a keeper! Very polite and professional always makes me feel comfortable.Im very confident dealing with him! Very polite and professional always makes me feel comfortable.Im very confident dealing with him! More
by paulmarc4
Employees Worked With
May 12, 2026
Scheduled my service online, it was fast and easy, arrived for my appointment, I was greeted outside, brought in to speak with Dylan, he went over my service with me. I waited for my car, the serv arrived for my appointment, I was greeted outside, brought in to speak with Dylan, he went over my service with me. I waited for my car, the service was prompt, Dylan again went over what they did, if they found anything else and got me out of there is what I believe to be an appropriate amount of time and even washed my car. I drive past the dealership I bought this car at and drive an additional 35 minutes to come here because their service dept is top notch. More
by Sfdc111
Employees Worked With
May 09, 2026
The sales team, especially Marc, is very nice and helpful. I am happy with the new Jetta I bought there. helpful. I am happy with the new Jetta I bought there. More
by jeffxli
May 05, 2026
All the guys down there are Amazing. Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more More
by amiriqbal37
May 04, 2026
Excellent service was provided. I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possi I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possible. I greatly appreciate the folks at Colonial VW of Westborough. More
by jgrim
May 04, 2026
Very transparent and easy to work with. I drove for an hour to make it there instead of my local dealer. I drove for an hour to make it there instead of my local dealer. More
by CT
May 01, 2026
Very easy to work with. Friendly staff, willing to help you get the car you are looking for! Friendly staff, willing to help you get the car you are looking for! More
by oconnor.danielpaul
Employees Worked With
