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Colonial Volkswagen of Westborough
Westborough, MA
2,916 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,916 reviews
March 19, 2025
It was just scheduled for a factory recall but I was surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice surprise More
by kmc5674
Verified CustomerEmployees Worked With
March 19, 2025
Very helpful and insightful and was able to direct me to a fantastic used vehicle with barely any miles on it and a squeaky clean CARFAX. I'm very happy with my service and Marc's knowledge on the cars! a fantastic used vehicle with barely any miles on it and a squeaky clean CARFAX. I'm very happy with my service and Marc's knowledge on the cars! More
by DefinitelynotBrooke
Employees Worked With
March 18, 2025
They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. Also you don't feel like you are getting taken to the cleaners. More
by rob@strechay.com
March 17, 2025
Clear pricing and salesperson explained the differences between trims and even told me about a discount through my employer I did not know about. between trims and even told me about a discount through my employer I did not know about. More
by JASON.A.COXALL
March 17, 2025
Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across the board! Very high trust level!! More
by RKOMMEN
March 14, 2025
I worked directly with Bill only. You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you More
by new owner
Employees Worked With
March 13, 2025
Colonial VW of Westborough is fantastic! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! More
by JANICEOCKERBY
Employees Worked With
Other Employees :
My shuttle buddies: Whiting and Chuck(?) sorry I don’t remember
March 13, 2025
Excellent service and very friendly service desk professionals. Through the service process, they keep us informed about the progress and consult with us before undertaking any major work. Extremely professionals. Through the service process, they keep us informed about the progress and consult with us before undertaking any major work. Extremely transparent! More
by Sunil Warrier
Employees Worked With
Other Employees :
Thanks to the gentlemen providing the pickup and drop!
March 12, 2025
Enjoyed excellent service throughout the entire purchase process. I highly recommend Colonial Volkswagen of Westborough. process. I highly recommend Colonial Volkswagen of Westborough. More
by theim33
March 10, 2025
Great service and communication from Dylan and the service department. Most importantly we appreciate the honesty and excellent work they provide. Great job and thank you! service department. Most importantly we appreciate the honesty and excellent work they provide. Great job and thank you! More
by campbellka66
Employees Worked With
