Colonial Volkswagen of Westborough - Service Center

This was my first service since the purchase of my new car. Dylan was friendly and attentive, and I was able to sit outside and enjoy the day while my car was serviced. Courteous and professional staff….t car. Dylan was friendly and attentive, and I was able to sit outside and enjoy the day while my car was serviced. Courteous and professional staff….thank you! More

Dylan is an amazing and dedicated member of the service team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization support team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization supported him and supported me. Best service I've ever had. More

Responsive to my concern following purchase and made sure help was available to show me some features missed during the sal. help was available to show me some features missed during the sal. More

Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good. He was fantastic. The drop off and pick up service was good. More

Dylan was awesome! Professional, efficient, helpful, provided a detailed review and kept me informed of progress and next steps, great service Professional, efficient, helpful, provided a detailed review and kept me informed of progress and next steps, great service More

Great staff! Very professional and and informative. Pleasant experience! I especially like the video upload of work performed. Very professional and and informative. Pleasant experience! I especially like the video upload of work performed. More

Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch! More

Dylan was very helpful with my insurance claim and rental. He took care of everything with my insurance company. rental. He took care of everything with my insurance company. More

Excellent experience. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. More

Made the process simple and was able to have car maintained easily without any hassle. maintained easily without any hassle. More