Colonial Volkswagen of Westborough - Service Center

Billie was great, prompt and explained everything to me for the car service. I had a state inspection completed. Was quick and car wash was even offered, complimentary. Great place to have VW serviced, for the car service. I had a state inspection completed. Was quick and car wash was even offered, complimentary. Great place to have VW serviced, tires and parts. Knowledgeable and helpful folks. More

I recently had a “Dealer induced service glitch” resulting from a fluid change service. This resulted in a breakdown 90 miles from home. It was resolved at no charge, by 3 of Colonial’s Service Staf resulting from a fluid change service. This resulted in a breakdown 90 miles from home. It was resolved at no charge, by 3 of Colonial’s Service Staff in a most professional and courteous manner. Restores my faith in Dealers, again. These guys are AWESIME to deal with. Thanks, again guys, for being honest and professional!!! More

I have been coming here for years. Excellent service! Very accommodating, excellent quality work. Extremely knowledgeable. I would recommend having your VW serviced here. 5 star Very accommodating, excellent quality work. Extremely knowledgeable. I would recommend having your VW serviced here. 5 star More

Outstanding customer Sevice and friendly staff And very knowledgeable. Passed over a few VE Dealerships to come here . Was definitely worth the 25 min drive knowledgeable. Passed over a few VE Dealerships to come here . Was definitely worth the 25 min drive More

Great work! A bit too expensive. I'm not verbose enough to meet your 25 word minimum. You should eliminate this requirement. Just a suggestion. to meet your 25 word minimum. You should eliminate this requirement. Just a suggestion. More

Work was completed on time and done well. Service was friendly and very accommodating to my requests. I was provided with a thorough explanation of all of the work that was to be done and was done. The friendly and very accommodating to my requests. I was provided with a thorough explanation of all of the work that was to be done and was done. They even provided a complimentary car wash! Waiting room was very clean and provided spacing for social distancing. Chairs were comfortable and work tables were also available. Free WiFi also available. Great experience. More

There is no better VW Service Dept.Team in all of Massachusetts to my knowledge. I'd give Billy Mac and his team a 10+ Star Rating if that choice was available! Massachusetts to my knowledge. I'd give Billy Mac and his team a 10+ Star Rating if that choice was available! More

They are attentive, went above and beyond and patched a tire for me that I don't even remember telling them about, very very friendly, warranty saved my wallet, just a good all around dealership. tire for me that I don't even remember telling them about, very very friendly, warranty saved my wallet, just a good all around dealership. More

Jon, is great! Very helpful and knowledgeable. I take all of my cars to Colonial VW for service, even non VW’s. Everyone is very helpful and nice....just overall a great experience and never got disappointed of my cars to Colonial VW for service, even non VW’s. Everyone is very helpful and nice....just overall a great experience and never got disappointed. More

Convenient location, typically on time for scheduled repairs. Service writers keep you informed of progress and if you are waiting for your car, they will come find you to let you know it is all set. repairs. Service writers keep you informed of progress and if you are waiting for your car, they will come find you to let you know it is all set. More