Colonial Volkswagen of Westborough - Service Center

Brought my car in for a check engine light issue and a water leak on the floor behind the drivers seat, as usual, excellent service and communication throughout repair process. water leak on the floor behind the drivers seat, as usual, excellent service and communication throughout repair process. More

Friendly, helpful and welcoming crew at the service department, the reason I keep coming back to this location. Thanks to the whole team, keep up the great work! department, the reason I keep coming back to this location. Thanks to the whole team, keep up the great work! More

Awesome! John was great as usual. Very informative, accurate and right on time. Waiting area was very comfortable, clean and convenient. I’ll be back soon. accurate and right on time. Waiting area was very comfortable, clean and convenient. I’ll be back soon. More

Great service rep. Dropped my car of on a Saturday expected a 2 day repair. Part was delayed and I didn’t get my car back until Thursday night. expected a 2 day repair. Part was delayed and I didn’t get my car back until Thursday night. More

Service was quick and thorough and greatly appreciated. The gentleman at the service desk was very helpful, knowledgable and gave outstanding customer service. Thank you. The gentleman at the service desk was very helpful, knowledgable and gave outstanding customer service. Thank you. More

Correcting an oversight - Colonial does it right Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owne Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owners manual with the vehicle when I drove off the lot. The service department were quick to remedy the situation - providing the second key and the manual. Fahrvergnügen: It's what makes a car a Volkswagen :) More

Excellent service, above and beyond customer care, and a pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. More

Thanks for a great first service thanks for the great first service on the car, Bill was great, you have a top notch service department! Thank you and keep it up thanks for the great first service on the car, Bill was great, you have a top notch service department! Thank you and keep it up More

Great, fast service to fix an unexpected battery issue. They drove and picked me up from work on short notice. Jon was fantastic - informative and reassuring. They drove and picked me up from work on short notice. Jon was fantastic - informative and reassuring. More