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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,404 Reviews

1,404 Reviews of Colonial Volkswagen of Westborough - Service Center

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February 06, 2020

Great service department! Not the dealership I bought from but will be the dealership I do service with. Punctual with timing and informing customer of the status of the vehicle. More

by Clbarber1228
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2020

Great service They did what they said that they would when they said that they would and charged a fair price.car was washed,inspected and serviced while I waited. More

by RRAY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2020

Very efficient service team Well run service team, quick and easy. The waiting room and sales area a comfortable, with coffee in snacks to make the wait a little easier More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who handled my service
February 05, 2020

Thank you! Thank goodness for extended warranties! Jon was very helpful and considerate. I have consistently received excellent service whenever I bring my car h More

by pdn190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

I went there for abs module failure diagnostic.Good to I went there for abs module failure diagnostic. Good to work with professional guys that carry a smile ... Thanks for taking care of my vw eos... More

by walid.benyoussef
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

VW Alltrack Service The staff took me in right away and the work was successfully done in reasonable amount of time. Staff was efficient and informative and the work was More

by ANTONIO.MONTEIRO
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2020

Timely and efficient Process to reserve an appointment was seamless on the VW portal. Appreciate the wash. over $300 for labor to conduct this minor servicing seems stee More

by mrobertson991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

Visit was timely, informative, and painless. Everything you would want from a check up with the mechanic. They were able to diagnose and provide solutions within 24 hours More

by KGOEWEY309
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

The staff was great and my car was done and taken car of with in a few hours. Will be taking my car here again More

by Laura M.
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2020

Good but displeased. I bring my vehicles always to this dealership and this is the first time my car was not cleaned from the inside. I am disappointed. More

by ZMASKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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