Colonial Volkswagen of Westborough - Service Center

I have been a customer of this dealership ever since I purchased a car from them in November 1994. (At that point in time, they were actually Roy Rioux, the predecessor of Colonial VW.) The salesmen wer purchased a car from them in November 1994. (At that point in time, they were actually Roy Rioux, the predecessor of Colonial VW.) The salesmen were fine. I paid cash for my (two) cars. Most of my interactions, however, have been with the service department. They have always seemed quite good. In particular, I would say that the current lineup is *superb*. So, I really am completely happy with Colonial VW. More

They communicated via text about reminders and throughout the service. They were very thorough and professional. the service. They were very thorough and professional. More

Great customer service skills. We felt welcomed and responded to. He is exceptional in terms of our history with service departments! We felt welcomed and responded to. He is exceptional in terms of our history with service departments! More

Thank you to the team! Great service and we appreciate all of your help very much. Great service and we appreciate all of your help very much. More

Service department is awesome! They’re the reason why I’ve bought consecutive cars here. They’re the reason why I’ve bought consecutive cars here. More

Wheels whee all greasy from being rotated and had to bring car back because a air pressure sensor wasn’t re set bring car back because a air pressure sensor wasn’t re set More

I continue to say it is the best service department around. We have been a customer for over 20 years. around. We have been a customer for over 20 years. More

Always professional and honest. I've bought and serviced my cars here for over 12 yrs. I've bought and serviced my cars here for over 12 yrs. More

Jon at Volkswagen was a pure delight to work with. I was able to text him throughout the process of waiting for my car to be finished which was very convenient. Love this dealership! I was able to text him throughout the process of waiting for my car to be finished which was very convenient. Love this dealership! More

Great overall experience -- everything was easy and done efficiently. I felt appreciated as the customer! efficiently. I felt appreciated as the customer! More