Colonial Volkswagen of Westborough - Service Center

I enjoyed the service at VW Colonial VW. Jon was a big help and was able to help me out with the issues I needed help with. Jon was a big help and was able to help me out with the issues I needed help with. More

The service team at Colonial VW in Westboro is always top notch. They always keep me updated on what is going on with my vehicle. The advisors and techs are always extremely helpful with any questions they c notch. They always keep me updated on what is going on with my vehicle. The advisors and techs are always extremely helpful with any questions they can answer for me. More

Great service and kind people working there. It’s always a pleasure bringing my vehicle in to get serviced. It’s always a pleasure bringing my vehicle in to get serviced. More

Fantastic place that made the buying experience painless and seamless! I'd recommend going here to both friends and family! 10/10 and seamless! I'd recommend going here to both friends and family! 10/10 More

Colonial VW Westborough is outstanding! Jon Lacey was incredibly helpful and responsive the entire time my ID.4 was being fixed, and Kevin did a wonderful job with the repair. I really appr Jon Lacey was incredibly helpful and responsive the entire time my ID.4 was being fixed, and Kevin did a wonderful job with the repair. I really appreciated the updates and attention to detail from the whole team! More

The dealership always makes servicing your vehicle a breeze and they always wash the car after they are done breeze and they always wash the car after they are done More

The staff is friendly and helpful. Most importantly, they said it would take 2 hours, and it took 2 hours. I also asked them to go out of their way, (applying some anti seize to the Most importantly, they said it would take 2 hours, and it took 2 hours. I also asked them to go out of their way, (applying some anti seize to the brake rotor locator screws), and they did so without charge even though it meant removing the wheels. (Background: Jetta SE at 10k oil change, under service agreement). The place is alright to spend time in, and they've got free coffee. If you _have_ to go to a garage you could do much worse. More

Dylan and the folks at Westboro Colonial VW have been tops since I started going there almost 25 years ago. I travel one hour just for the incredible service. They are honest and trustworthy. I highly tops since I started going there almost 25 years ago. I travel one hour just for the incredible service. They are honest and trustworthy. I highly recommend this place for any VW owner. More

I was introduced to Marc Schoenhammer for the first time. Marc kept me informed every step of the way, never no surprises. On the internet Tara helped me pick out the right vehicle and led me to Marc S. All Marc kept me informed every step of the way, never no surprises. On the internet Tara helped me pick out the right vehicle and led me to Marc S. All the staff that I met was kind and courteous. I purchased an Atlas R Line and I'm glad I purchased from Colonial Volkswagen, I trust their expertise and Knowledge of the product. Thanks Team More

Dylan is wonderful service partner! Always courteous and supportive! He explains why service is important but explains the function of parts and how it all works - provides guidance to Always courteous and supportive! He explains why service is important but explains the function of parts and how it all works - provides guidance to prioritize the service. Provides estimates so I can understand the costs. I am a widower and he is very understanding my concerns. Walks me out to the car chatting - texts with updates - picks up the phone for clarification of texts - lol . More