Colonial Volkswagen of Westborough - Service Center

I helped my daughter purchase her car from Colonial. The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more mo The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more money! More

Excellent service. Great communication from experienced service advisors. This service department has an excellent reputation. Great communication from experienced service advisors. This service department has an excellent reputation. More

Colonial VW performed a warranty repair for my 2015 TDI. Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and communicative. Unfortunately, the quality of the repair was poor. In replacing a DEF line, the technician broke every plastic clip, left trim disconnected, lost portions of trim, and overall put minimal effort into completing a quality repair. Warranty work is not necessarily fun or easy, but there was zero pride in the work displayed. More

Good Communication, streamlined check in, check out and like the ride service they offer to their customers like the ride service they offer to their customers More

Bill made sure my car was completely safe to drive and fixed the recalls I had along with what I brought it in for. fixed the recalls I had along with what I brought it in for. More

Excellent service! Really friendly staff that does great reliable work. Would recommend anyone to go here. Really friendly staff that does great reliable work. Would recommend anyone to go here. More

Communication was excellent. Service was prompt. Very easy drop off and pick up. Made appointment online Service was prompt. Very easy drop off and pick up. Made appointment online More

The reputation of Colonial Volkswagen’s service department is a big part of why I chose to buy from them. They continue to live up to that reputation. department is a big part of why I chose to buy from them. They continue to live up to that reputation. More

Courteous and professional assistance from start to finish. All questions answered and explained in complete detail. finish. All questions answered and explained in complete detail. More

Welcoming and friendly staff. Honest and up front salesmanship. Impeccably clean and comfy dealership. Awesome! Honest and up front salesmanship. Impeccably clean and comfy dealership. Awesome! More