Colonial Volkswagen of Westborough - Service Center

Always have great communication and Knowledgeable. They always make me feel like my issue is priority. They always make me feel like my issue is priority. More

Jon did an excellent job managing the service on both of my cars, and he helpfully rearranged the appointments so that I could use a loaner vehicle and keep the total timeline to a minimum. Thanks! my cars, and he helpfully rearranged the appointments so that I could use a loaner vehicle and keep the total timeline to a minimum. Thanks! More

Service manager was courteous and professional. Kept me updated on an unexpected delay with enough explanations. Also properly used warranty to replace 3-time filed bevel box. Kept me updated on an unexpected delay with enough explanations. Also properly used warranty to replace 3-time filed bevel box. More

Always received great service - prompt and reliable service personnel! They also provide videos and pictures of work done! Highly recommend this dealership! service personnel! They also provide videos and pictures of work done! Highly recommend this dealership! More

They were clear about the diagnosis of the car, fixed it ahead of schedule, and car worked great. ahead of schedule, and car worked great. More

Excellent, fast and smooth service, with a smile. They offered to drop me off at home for the duration of the service but I didn't accept. Next time I will but overall I was pleased with everything They offered to drop me off at home for the duration of the service but I didn't accept. Next time I will but overall I was pleased with everything. More

Professional and high quality service. Personable and trustworthy staff. I would never service my VW GTI anywhere else! Personable and trustworthy staff. I would never service my VW GTI anywhere else! More

Great job guys. Everything was super easy as you tested my coolant level warning light. Everything was super easy as you tested my coolant level warning light. More

Always friendly, efficient and affordable service. I was in and out in no time and that matters to me. I was in and out in no time and that matters to me. More

Always have the best service experience with Colonial. Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! More