Colonial Volkswagen of Westborough - Service Center

The service department ran by Billy is top notch. His guys go above and beyond to always accommodate your needs. They are so friendly and knowledgeable. My family has Been coming here for over 20 yea His guys go above and beyond to always accommodate your needs. They are so friendly and knowledgeable. My family has Been coming here for over 20 years.. so that should tell ya something!! Go no where else! More

The Service Department diagnosed the problem with the car very promptly. Dylan Begin explained the problem in a very clear, easy to understand manner. Some parts needed to be ordered from VW. The car was rea very promptly. Dylan Begin explained the problem in a very clear, easy to understand manner. Some parts needed to be ordered from VW. The car was ready when promised. I have been a satisfied customer for 8 years. More

I have been going there for 4 years to get my 2018 VW Atlas serviced. Top notch service every time! Atlas serviced. Top notch service every time! More

Colonial always does a great job, very happy with the service and experience overall, thank you service and experience overall, thank you More

Colonial VW has continually been a trusted dealership for me the past 4 years. They are always honest and up front. Only having my best interest when servicing my vehicle or with the purchase of a vehicle. me the past 4 years. They are always honest and up front. Only having my best interest when servicing my vehicle or with the purchase of a vehicle. More

When I brought my car in for an oil change and replace a bulb the service person came back and told me that they couldn't do it as the plug/bolt was stripped or something and I would need a new oil pan that bulb the service person came back and told me that they couldn't do it as the plug/bolt was stripped or something and I would need a new oil pan that would cost approx $700. I did get the bulb changed but decided to bring my car to my local mechanic. The plug was replaced and my oil changed with no problem with the oil pan. My mechanic also noted that whoever changed the bulb didn't secure the cover for it. I was out of there with the cost of an oil change. This is why I'm leery to bring my older car to the dealership for service. More

service department was courteous and efficient. Car was ready quickly and overall experience was pleasant. Car was ready quickly and overall experience was pleasant. More

Great dealership. Service is excellent. I didn’t have an appointment and was taken care of in a short time. Very pleased Service is excellent. I didn’t have an appointment and was taken care of in a short time. Very pleased More

Dylan and his people at the service desk were great. Quickly found the problem and fixed it. Quickly found the problem and fixed it. More

I came in looking for an appraisal and left with a sold tag. Pierre and Kevin (I believe that was his name), worked so well with me to make payments and prices work for me and my budget. There was no pushi tag. Pierre and Kevin (I believe that was his name), worked so well with me to make payments and prices work for me and my budget. There was no pushing me into this purchase and I felt that everyone took the time to explain things simply to me (especially Brendan in finance), as this was my first big adult purchase and I was extremely anxious. I will definitely be back in the future! More