Colonial Volkswagen of Westborough - Service Center

It’s always a pleasure to work with Dylan when I bring my car for service. car for service. More

Bill, Dylan and the techs are very professional. They are always top notch and keep me in the loop with everything that is going on. They are always top notch and keep me in the loop with everything that is going on. More

Best automotive service I've ever had. Kept me up to speed on everything that was happening. Definitely will do business here again. Kept me up to speed on everything that was happening. Definitely will do business here again. More

Great prices and our sales person Aamir has gone out of his way to accommodate. However, the delivery of the vehicle was troublesome - first, the brand new car was delivered with scratches, which were not his way to accommodate. However, the delivery of the vehicle was troublesome - first, the brand new car was delivered with scratches, which were not brought to our attention, so when we noticed (right there and then), more wait time ensued, Between the delivery of the car and the title, it has taken several weeks before I could pick up the vehicle. I had to call and ask because I was not notified with the car arrived. A day after picking up the second car, I noticed a crack on the tail lite, which resulted in another two weeks of emails and texts to arrange for a replacement. While every one was very nice and, once reached, appeared very accommodating, I was constantly pushing the process and feel that it the car pick up and tail light replacement took far longer than it should have. Finally, it has now been a month and a half and I still had not received a statement and the financial application got delayed. More

Pierre Saliba was great at handling my needs quickly and professionally. He went above and beyond! professionally. He went above and beyond! More

Dylan is always a pleasure to work with when I bring my car in for service! car in for service! More

This dealership is very organized and responds in a timely manner. The staff are very knowledgeable and assist with all possible questions. timely manner. The staff are very knowledgeable and assist with all possible questions. More

Bill did great job to communicate with me well and was very patient to answer all my questions and concerns. Great experience doing business with him. very patient to answer all my questions and concerns. Great experience doing business with him. More

Bill is always great to deal with and you never feel like you are getting taken to the cleaners or overcharged. Highly recommend both Bill, and Colonial. you are getting taken to the cleaners or overcharged. Highly recommend both Bill, and Colonial. More

Thank you for your great and efficient service! Good over all experience at Colonial VW of Westborough! Good over all experience at Colonial VW of Westborough! More