Colonial Volkswagen of Westborough - Service Center

Fast and prompt customer service. Jon at service department is knowledgeable and provides excellent customer service. Jon at service department is knowledgeable and provides excellent customer service. More

15 year relationship, then gone for 7 years. it was like I never left. Made me feel at home, exemplified concern for my self as well as my vehicle. it was like I never left. Made me feel at home, exemplified concern for my self as well as my vehicle. More

Working with Dylan is a pleasure. He is honest and trustworthy. He always takes good care of me. He is honest and trustworthy. He always takes good care of me. More

Professional and thorough, drop off and pick up were easy, communication was great, easy, provided options and worked with me. easy, communication was great, easy, provided options and worked with me. More

The crew at Colonial Volkswagen excells at communication and being thorough! I am absolutely impressed with their work! and being thorough! I am absolutely impressed with their work! More

It was just scheduled for a factory recall but I was surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice surprise More

They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. Also you don't feel like you are getting taken to the cleaners. More

Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across the board! Very high trust level!! More

Clear pricing and salesperson explained the differences between trims and even told me about a discount through my employer I did not know about. between trims and even told me about a discount through my employer I did not know about. More

I worked directly with Bill only. You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you More