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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,414 Reviews

1,414 Reviews of Colonial Volkswagen of Westborough - Service Center

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March 14, 2024

John was courteous and helpful during our Auto-Service appointment. He was transparent and explained us the updates needed to the car and timeline for the fix. More

by Sahil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Great service department, easy to book an appointment and the service was timely. Highly recommend More

by TAGALUSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Dylan was very helpful with getting me what I need. The service was quick and easy. More

by tlee5567
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Outstanding service. ...full transparency regarding the issues that needed to be serviced. Timely and professional! More

by jonathan.e.stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

This was my first time taking my Atlas to Colonial Volkswagen of Westborough and the service and the overall experience was great! More

by robertomadrigal9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

I love bringing my car here. They’re awesome and so caring of your vehicle. Will forever bring it to them. More

by thaislaine_tonel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Great salesman, he did everything to make this deal, he was really helpful and the whole process was fast and smooth. More

by BBCIFTCI
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

As always I have a great experience. When you first drive in every employee is happy and extremely helpful. The crew keeps you updated during every stage of the repair More

by RMCGINNITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Responsive, well informed, helpful staff, from the person who met me at the driveway to the technicians who sent the informative videos. More

by LINDAMGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Colonial Volkswagen fixed a problem with my ID 4 that my own dealer could not. Jon was courteous, professional and communicative. Even though I would have to travel 40 minutes I am considering doing my regu More

by SANDRASKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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