Colonial Volkswagen of Westborough - Service Center

Great dealership lots of selection of vehicles and great deals too. Also sales and service personnel are very friendly helpful and knowledgeable deals too. Also sales and service personnel are very friendly helpful and knowledgeable More

Great Experience. Everybody was extremely nice and professional. I utilized the courtesy transportation, which was really convenient. I plan on having my car servic Everybody was extremely nice and professional. I utilized the courtesy transportation, which was really convenient. I plan on having my car serviced here in the future. More

Always top notch people working in the service area. They go above and beyond to make sure the visit is pleasant. They go above and beyond to make sure the visit is pleasant. More

From my initial contact to final pick up the staff kept me informed of my situation. Absolutely professional and courteous. me informed of my situation. Absolutely professional and courteous. More

Over the past twenty years, I have purchased more than ten vehicles at VW and Audi dealerships. My purchase at Colonial Volkswagen of Westborough was among the best experiences I have had. Working with ten vehicles at VW and Audi dealerships. My purchase at Colonial Volkswagen of Westborough was among the best experiences I have had. Working with Marc in Sales was a pleasure; he took time to understand my situation, honestly answered all of my questions even when the answers were not to his advantage, and ensured I was fully satisfied with my decision. I felt like he was "on my side" during the whole transaction -- making sure I was happy with my choice rather than just trying to sell a car. Once I decided to purchase, working with Brendan in Finance was great; he clearly described the additional purchase options available to me. He did not pressure me to accept add-ons but instead helped me understand the pros/cons of those options and worked to find a solution that fit my needs. He also went above and beyond helping navigate a tricky out-of-state registration and was careful not to overpromise on the delivery schedule (but then beat the estimate in the end). Do not hesitate to work with the team at Colonial Volkswagen of Westborough. More

Quick check in/out, time frame given, explained in everything thoroughly, great experience will go back again everything thoroughly, great experience will go back again More

Great service, texts throughout the service to answer questions. Addressed all my issues and very personable! questions. Addressed all my issues and very personable! More

Great work done at this sealership. Guys at the desk are the best. Work always done right the first time. Guys at the desk are the best. Work always done right the first time. More

Jon arranged for me to come in immediately when my tire light came on. Turned out there was a nail in one tire and the prompt response saved me from experiencing a flat tire in the bitter cold. light came on. Turned out there was a nail in one tire and the prompt response saved me from experiencing a flat tire in the bitter cold. More

Dylan was very helpful, he was able to get the issues resolved and deliver the car on time. Quality of work is also good. I was periodically updated about the progress. Higly recommend this dealership. G resolved and deliver the car on time. Quality of work is also good. I was periodically updated about the progress. Higly recommend this dealership. Great service. More