Back

Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,378 Reviews

1,378 Reviews of Colonial Volkswagen of Westborough - Service Center

Sort by
January 01, 2024

Dylan checked me in without fuss and the service went smoothly. Luckily for me, my car is in good shape so no surprises and the winter package deal was well worth the price. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Always efficient and communicates well. This time a new service attendant missed putting the antifreeze cap back on! Sad state of staffing these days! Upon my return problem was found and q More

by gary.s.arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Everyone at Colonial Volkswago was amazing! They were polite, informative and did everything in their power to get my bug up and running again! More

by onestylincookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

Bill Fallon was great. Although the process took longer than expected due to the delay on the part, Bill in the service department was very responsive with me on a daily ba More

by joseph.joyce87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

Felt very welcomed and had a great experience. The service was amazing, and the atmosphere was nice More

by MATTHEW.N.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

Loved the added touch of the video from the mechanic. From sales to service, top notch people! More

by OKEEFE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Always great sales and service. Everyone there is very knowledgeable and helpful. Dropped off car for a recall and was done earlier than expected. More

by Pilot14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

We were very pleased with our experience with everyone, including Patrick! My daughter loves her new car! More

by victoriavaleri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Westborough and also kevin were great
December 22, 2023

Excellent Service and customer care. I wish there was a way for this level of service at less cost! More

by FDLCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Everyone I have worked with at the dealership is knowledgeable and always strives to make it the best experience possible! More

by MCKENZIE.A.CLARK.1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
44
...