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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,398 Reviews

1,398 Reviews of Colonial Volkswagen of Westborough - Service Center

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November 16, 2023

They should give more money for car trade;Specially if you are a faithful family Vw . More

by RILLESCAS.BOSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

This dealership keeps emailing me about Jaclyn some last name’s service appointments and surveys and all the junk that goes along with getting a car looked at. I am not Jaclyn, and none of this trash has an More

by Not Jaclyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Very helpful and caring! I would certainly use the again and recommend their service to others. More

by grammyosea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Please know that the service was perfect! Bill Fallon was very helpful and nice and promised (to the best of his ability) to get the service under way so I could make a doctor's appointment. More

by LLBRADSTREET
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Great customer service! I would highly recommend. They went above and beyond and were extremely accommodating. More

by cpitsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

John was fantastic as always! He took care of all my needs and made sure he was very clear on what I was signing up for. He was easy to communicate with and trust throughout the More

by ntesposito44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Everyone was friendly and helpful. Worked mainly with Jon, who was highly communicative, explaining delays and issues with the car. Always answered texts immediately, and reached out More

by WYNNCAL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Service was so good I went In for maintenance and came out buying a brand new car . I love my Atlas Crossport!! More

by jbgilbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dipok Amin
November 13, 2023

Dylan was great. He went over everything very thoroughly and had great communication. Thank you. More

by LINDSEY.BONAVITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Straightforward attention and clear details about what is happening and what is needed. The first place I take any new VW and I continue to go for many years. More

by Maureen L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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