Colonial Volkswagen of Westborough - Service Center

Nice people with very quick service all explained well thank you very very very much thank you very very very much More

I worked with John Lacey to get my ID4 fixed from a lightning strike. He was exceptionally responsive in helping me through the process of working with my insurance company. He followed up with me fr lightning strike. He was exceptionally responsive in helping me through the process of working with my insurance company. He followed up with me frequently to keep me informed of where I was in the process as well as answering my calls whenever I called. I would say working with Jon was the best customer experience I have had with a service representative. More

Great service full stop. Team is personable, smart, thorough, and works hard to make things happen for the customer. Team is personable, smart, thorough, and works hard to make things happen for the customer. More

I had an excellent experience working with Colonial Volkswagen of Westborough! Pierre was very helpful and informative with finding the perfect vehicle for my commuter lifestyle. I would recommend Colo Volkswagen of Westborough! Pierre was very helpful and informative with finding the perfect vehicle for my commuter lifestyle. I would recommend Colonial Volkswagen of Westborough to my friends and family. More

The whole sales crew was great! Professional, timely & made it easy. It’s my second VW & would highly recommend colonial! Professional, timely & made it easy. It’s my second VW & would highly recommend colonial! More

Great service personnel, Mr. Jon Lacey He was very professional in explaining the issues that my car needed to be repaired. also got a free patch one of the flat tire on my Tigua Jon Lacey He was very professional in explaining the issues that my car needed to be repaired. also got a free patch one of the flat tire on my Tiguan . I would recommend it to other More

I return to this dealership because they provide excellent service. In this case they were able to complete some unexpected work which was a huge help to me because it meant not taking time off work excellent service. In this case they were able to complete some unexpected work which was a huge help to me because it meant not taking time off work to make another appointment More

Always excellent service. , from setting up appointment, service on my vehicle and transportation to my home and back. Staff exceptional! , from setting up appointment, service on my vehicle and transportation to my home and back. Staff exceptional! More

Always a positive visit to the service shop here. Jon was particularly helpful with what I truly needed to keep Helga (the Touareg) in top condition.. Jon was particularly helpful with what I truly needed to keep Helga (the Touareg) in top condition.. More

Very attentive, very good listeners, I was in and out of my 3 year check in in the time I said I need to be! I also found the work space very convenient! I will be back! my 3 year check in in the time I said I need to be! I also found the work space very convenient! I will be back! More