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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,389 Reviews

1,389 Reviews of Colonial Volkswagen of Westborough - Service Center

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September 07, 2023

Dylan and team were professional, as always. i experienced fast and well-informed work and zero surprises. More

by dspencer714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Working with Bill was a great experience from beginning to end. I will continue to go to Colonial Volkswagen when needed. More

by priorashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

Service was once again excellent! ! Every time I go to Colonial Volkswagen of Westborough, the service is top-notch and I have brought my car there several times. More

by ZACH3933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

This was my second car purchased at Colonial. I have had a great experience with the service department, Jon is great and always takes ownership of the service issue and communicates well. The n More

by GARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Last-minute repair of a dead battery. Were able to fit me in even though they had a busy schedule. Repair finished same day. Great appreciative they could fit me in! More

by DCREAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Pleasant dealing with parts and service departments . Easy scheduling and car was delivered on time. Much better experience than at other dealerships. More

by beth.andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Pierre is extremely knowledgable and made buying the car simple and smooth. Service manager Bill McGrath is one of the main reasons i'm back buying my second car from Colonial of Westborough. More

by steveratner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Great service and it was a pleasure dealing with the folks in the Service Department. More

by BOBSHEP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Where do I even begin? Colonial VW's service team swooped in like automotive superheroes when my car decided to take an unplanned nap in the middle of an intersection. If I More

by DAWNDELLASANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

John in service was patient and extremely helpful. Thanks to the whole team, I had a great experience. More

by MICHAELLOHMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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