Back

Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,433 Reviews

1,433 Reviews of Colonial Volkswagen of Westborough - Service Center

Sort by
October 10, 2023

Always a positive visit to the service shop here. Jon was particularly helpful with what I truly needed to keep Helga (the Touareg) in top condition.. More

by smelton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Very attentive, very good listeners, I was in and out of my 3 year check in in the time I said I need to be! I also found the work space very convenient! I will be back! More

by LSERVIDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Very meticulous with repairs and inspection for future maintenence. Service advisors are top notch would recommend family and friends. More

by trogerholmer040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

John is an excellent advisor he went above and beyond to make sure my car was fixed. An issue I had been dealing with since January. Thank you so much for your exceptional and amazing service John. More

by CANDISE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Great experience from start to finish. No high-pressure - will be back for a VW next time. More

by pasharff
Recommend Dealer
Yes
Employees Worked With
Ramon Almodovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

The service advisors are trustworthy and communicate well. They've all been there for years, so they know what they're doing. More

by James
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Excellent service; I would highly recommend this VW dealership for service;One of my best overall service experiences! More

by bisaillonjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Easy to book an appointment a week or two out. Friendly staff who explained the issues, solutions and gave options. Work was completed quickly and well. Thanks! More

by eblee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

It’s always a pleasure to work with Dylan and I prefer to work with him over all others. More

by VANYLACHIC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Always have been great customer service, wether purchasing a vehicle or the service department I have been doing business with Colonial for the past 5 years. More

by bostonmagik
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
59
...