Colonial Volkswagen of Westborough - Service Center

Jon is a fantastic service writer. Always kept me aprised of what was going on and never left me stranded without the shuttle or a loaner. Colonial took care of regular maintenance i Always kept me aprised of what was going on and never left me stranded without the shuttle or a loaner. Colonial took care of regular maintenance items, as well as a few unexpected warranty items, and they made sure I was never without a ride. Dylan is also great to work with. More

Fantastic service as always! I still drive 40 minutes here instead of going anywhere else I still drive 40 minutes here instead of going anywhere else More

This time for a plain ole MA state inspection completed in a timely manner. First come, first served. Free coffee to boot!! in a timely manner. First come, first served. Free coffee to boot!! More

Great service here Able to schedule when i need it. Issues promptly explained ansd resolved. Issues promptly explained ansd resolved. More

Very attentive salespeople, very good on detail, friendly and efficient. A very well run dealership. and efficient. A very well run dealership. More

Bill was and always is a gentleman when representing Colonial VW. He is a good communicator and hard worker. Colonial VW. He is a good communicator and hard worker. More

Excellent service experience Bill kept me informed of the progress and sent a video of the inspection process Highly recommend this facility the progress and sent a video of the inspection process Highly recommend this facility More

Felt confident about the people working on the car. Good service overall and I am very satisfied Good service overall and I am very satisfied More

Very easy to schedule service online. Video walkthrough of the vehicle inspection is more thorough and better quality than at Audi. Very happy with how thorough they are and communicativ Video walkthrough of the vehicle inspection is more thorough and better quality than at Audi. Very happy with how thorough they are and communicative about the process and plan as well as an accurate estimate for the work being done. More

Colonial service team and Bill Falln in particular were awesome in supporting a couple of recent issues with our 2018 Tiguan. They were very clear in their communication and worked diligently to get our v awesome in supporting a couple of recent issues with our 2018 Tiguan. They were very clear in their communication and worked diligently to get our vehicle back to us in a timely manner. Bill Fallon went above and beyond working with us to identify and resolve our vehicle problems. The Colonial Team gained a ton of trust from us and was terrific in every way! More