Colonial Volkswagen of Westborough - Service Center

This dealership makes sure you leave feeling happy with how the visit/appointment went. I was very lucky to have gone in just for an oil change and them noticing my rear breaks needed to be replaced as wel how the visit/appointment went. I was very lucky to have gone in just for an oil change and them noticing my rear breaks needed to be replaced as well. They were able to do that for me on the same day! Excellent service and the people working there were incredibly nice! More

Great communication from Jon (as always) with detailed explanations of the services recommended. Sent along video from the technician as well, which was pretty cool. explanations of the services recommended. Sent along video from the technician as well, which was pretty cool. More

Service Technicians are courteous, pleasant and knowledgeable.. They always go out of their way to assist and make life easier while you’re car is being serviced. knowledgeable.. They always go out of their way to assist and make life easier while you’re car is being serviced. More

Fix the Coffee Machine. Need the coffee to start my day and maintain my optimistic demeanor. Need the coffee to start my day and maintain my optimistic demeanor. More

The Service department Just gets job done, thank you Dylan. The Service was done in timely manner. Dylan. The Service was done in timely manner. More

The communication with staff was great, the location is convenient, and the space is very accommodating. convenient, and the space is very accommodating. More

My appointment was quickly made on my chosen date. Check in was easy. A ride was provided to return home and to pick up my car when it was done. Check out was quick. Check in was easy. A ride was provided to return home and to pick up my car when it was done. Check out was quick. More

Very Friendly staff, very clean show room, and overall a quick and easy experience. I would highly recomend! quick and easy experience. I would highly recomend! More

Very nice and accommodating staff. Kept me updated with my service and was very polite. Kept me updated with my service and was very polite. More

I was really pleased with the experience my wife and I had buying a second hand car at Colonial. Colonial is an excellent, professional, helpful car dealership. Even the coffee in the waiting area was a n had buying a second hand car at Colonial. Colonial is an excellent, professional, helpful car dealership. Even the coffee in the waiting area was a nice experience. My special thanks to *Marc Schoenhammer* at Colonial who was especially helpful to a someone new to Massachussets like me and my wife. For example, he clearly and patiently explained how each part of the car purchase and registration of a second hand car works in Massachusetts . This is all the more impressive considering the car I bought was hardly super expensive, and he (/ Colonial) could not possibly have been making a lot of money on my purchase. Really impressive to find a place where the ordinary customer gets treated as well as a big spender. Thanks! More