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Colonial Volkswagen of Westborough - Service Center
Westborough, MA
1,388 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,388 Reviews of Colonial Volkswagen of Westborough - Service Center
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May 22, 2023
Very focused on service. Timely in their updates. As my issues turned into a multi day affair they loaned me a courtesy car. Timely in their updates. As my issues turned into a multi day affair they loaned me a courtesy car. More
by neal.neslusan
Verified Customer
May 20, 2023
Fabio, our salesperson, was the best! Attentive, funny, and boy does he know his facts! Best sales experience ever! This dealership is the bomb!! Attentive, funny, and boy does he know his facts! Best sales experience ever! This dealership is the bomb!! More
by LYNBRITT
May 19, 2023
Had a great experience at this dealership! Would definitely recommend it to friends and family Would definitely recommend it to friends and family More
by tvel
May 18, 2023
From our first phone call to when we drove off the lot in our new Golf, everyone was very friendly and knowledgeable. Highly recommend! our new Golf, everyone was very friendly and knowledgeable. Highly recommend! More
by JPARA.DISE
May 17, 2023
Emile Salam was the best to work with, highly recommend and thank you! I will send my friend and family here! and thank you! I will send my friend and family here! More
by nataliepettifor4
May 12, 2023
Outstanding sales and service. The Dealership really puts forth great effort to get things done in a timely manner. Great Service Department. The Dealership really puts forth great effort to get things done in a timely manner. Great Service Department. More
by RichB
Employees Worked With
May 11, 2023
Great service done quickly and ahead of schedule. I will definitely use them in the future. I will definitely use them in the future. More
by james.robert.cain
Employees Worked With
May 11, 2023
Dylan Begin was very helpful, my rating is based on first person with whom I spoke at the dealership. Id.4 recall- was told it would take 12 hrs. I asked if I should plan on multiple days w/o the car and if person with whom I spoke at the dealership. Id.4 recall- was told it would take 12 hrs. I asked if I should plan on multiple days w/o the car and if so is a loader available. Was told they get them done in one day and unfortunately no loaner. Dropped our car Sunday night and followed up Tuesday- hadn't been touched due to backlog in the shop. Was then informed I could get a car at enterprise that VW would cover. Car was picked up on that Friday. Misinformation and inadequate communications throughout the process. I'm not 100% sure if all recall work was completed or if\when i'll have to go back. Paperwork says "partial". Pickup was a pain too because the waste oil truck was there and my car was trapped in a service spot. I informed service I was coming, and I'm sure you know when the oil truck is coming! More
by Sheen
Employees Worked With
May 08, 2023
Absolutely great service. I drive in from RI to have my car serviced. Well worth it! Service reps are great at explaining things and Idont have to return. To get redos. Done I drive in from RI to have my car serviced. Well worth it! Service reps are great at explaining things and Idont have to return. To get redos. Done correctly the first time. More
by aiannazzi
May 05, 2023
I am always happy with my service at colonial VW of westboro / the entire team is great westboro / the entire team is great More
by smaguire1001
