Colonial Volkswagen of Westborough - Service Center

I was notified of all work that was needed, before anything was done, for my approval. Excellent work and communication throughout the process. Only drawback was that, since I have an older Jetta (200 anything was done, for my approval. Excellent work and communication throughout the process. Only drawback was that, since I have an older Jetta (2004), it took a few days to get the parts, but Bill kept me informed at all stages so I knew what to expect. Thank you as always for the great service! (unfortunately, I lost a hubcap on my ride home; not sure if it wasn't put on correctly after tire rotation, but that is a minor inconvience and in no way reflects on my opinion of the service department and the service they provided) More

great, I was very well attended, your Emilie great person. thank you very much for all the service person. thank you very much for all the service More

Jon Lacey and his team fixed up our car wonderfully! He always helps to figure out the issues and discuss the options. We also don't live close and they helped up with after hours drop off and pick up He always helps to figure out the issues and discuss the options. We also don't live close and they helped up with after hours drop off and pick up to assure we could get the car without additional travel issues hindering us. Thank you! More

It was a pleasant non stressful experience leasing my new vehicle with Colonial Volkswagen. Marc was a great salesman. vehicle with Colonial Volkswagen. Marc was a great salesman. More

Great service, sales team rocks 🎸 above and beyond to make it happen, very pleasant experience smooth transition to own my passat. Highly recommended. make it happen, very pleasant experience smooth transition to own my passat. Highly recommended. More

Everyone is super friendly and very helpful. They were able to get me the Tiguan I wanted and helped me stay within my payment range. They were able to get me the Tiguan I wanted and helped me stay within my payment range. More

Very good first experience at a dealer for me. Dylan was extremely helpful in explaining costs and getting warranty coverage, the tech took the time to walk me through the issues I had been seeing Dylan was extremely helpful in explaining costs and getting warranty coverage, the tech took the time to walk me through the issues I had been seeing and explain to me what the possible sounds could be, and the service was reasonably quick. I will definitely be coming back here for any future issues. More

Very Nice and comforting enviorment with great employee service. Would reccomend to anyone in the Westborough area. service. Would reccomend to anyone in the Westborough area. More

Always Great Service and Turnaround Time when I drop my vehicles off for Scheduled or Unexpected Maintenance vehicles off for Scheduled or Unexpected Maintenance More

Professional, clean and comfortable waiting room, timely service provided knowledgeable staff and technicians, good coffee. service provided knowledgeable staff and technicians, good coffee. More