Colonial Volkswagen of Westborough - Service Center

It was great! I was reminded on time by the team to get a service, they helped me schedule it as per my availability and it was quick to drop off my car and pick i I was reminded on time by the team to get a service, they helped me schedule it as per my availability and it was quick to drop off my car and pick it up later. The car runs better now. More

Great service. Jon was our service advisor and he stayed in touch with us daily while our car was in for a warranty issue. I never met a service advisor that wa Jon was our service advisor and he stayed in touch with us daily while our car was in for a warranty issue. I never met a service advisor that was on top of what was happening with our car. Jon is a keeper….. More

There is not a better service team anywhere in MetroWest! !! The Service Manager is as good as it gets. 😊 !! The Service Manager is as good as it gets. 😊 More

I am consistently impressed by Colonial VW and specifically appreciate Dylan's knowledge and attention to detail. 10/10 would recommend to anyone looking to service their VW! specifically appreciate Dylan's knowledge and attention to detail. 10/10 would recommend to anyone looking to service their VW! More

Staff was helpful, courteous and efficient. Were able to quickly identify the issue and explained what needed to be done to fix it. Only time issue was they needed to order parts, but that is o Were able to quickly identify the issue and explained what needed to be done to fix it. Only time issue was they needed to order parts, but that is outside their control. Quickly made the repairs once the parts came in. More

It’s a good dealership for servicing your vehicle and a lobby you can spend your waiting time. lobby you can spend your waiting time. More

Great experience, would recommend. If you are looking for a dealer with a understanding of and commitment to EVs, this is it. If you are looking for a dealer with a understanding of and commitment to EVs, this is it. More

Polite, great service, proactive. . always a pleasure to work with. Would recommend to all my friends . always a pleasure to work with. Would recommend to all my friends More

Cal was amazing to work with and super communicative! I couldn't be happier with my new car and the service he, and the other members of the Colonial VW team provided. I couldn't be happier with my new car and the service he, and the other members of the Colonial VW team provided. More

Service was excellent with a nice waiting area and friendly staff. And my car was ready before originally thought. friendly staff. And my car was ready before originally thought. More