Colonial Volkswagen of Westborough - Service Center

I drive from Boston to have my cars serviced at Colonial Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which new cars to get. They take the time to graciously answer all my questions. The phones are answered when I call the service department and we even text. I like when I pick the car up it’s freshly washed. More

I would not bring my car any where else for service. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. More

we have bought our cars at this dealership. had service as well, very happy, and satisfied with this dealership. Thank you again. had service as well, very happy, and satisfied with this dealership. Thank you again. More

Bill is great ! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! More

This time I was dropping off for an oil change and tire rotation, which was seamless and easy rotation, which was seamless and easy More

Customer service was amazing. Felt valued even for the routine maintenance that was performed. Highly reccomend! Felt valued even for the routine maintenance that was performed. Highly reccomend! More

The service dept at Colonial Westboro is top shelf. I've been a customer for 20 years and will not go anywhere else for service. I've been a customer for 20 years and will not go anywhere else for service. More

Very good. Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( More

I had a fantastic experience at Colonial VW, thanks to Dylan! From start to finish, he was professional, friendly, and made the entire service appointment a breeze. His communication was top-notch—keeping Dylan! From start to finish, he was professional, friendly, and made the entire service appointment a breeze. His communication was top-notch—keeping me informed every step of the way and ensuring I understood everything about my car’s service. His great demeanor and attention to detail truly stood out, making what could have been a stressful process incredibly smooth. More

My experience was most positive in purchasing a new vehicle. The salesman was very informative explaining the workings of the model I was interested in. Our meeting moved along well through a test dr vehicle. The salesman was very informative explaining the workings of the model I was interested in. Our meeting moved along well through a test drive to the price discussions. My salesman, Aamir, introduced me to Mike Pender, Sales Manager, and between the three of us we completed the sale that same afternoon. No pressure, just good professional dialogue. I'm very satisfied and would recommend your dealership to anyone in the market for a new vehicle. More