Colonial Volkswagen of Westborough - Service Center

Outstanding customer service, super friendly and honest. I’ve only been there for Service but I’ll definitely be looking to them when it comes time to trade. I’ve only been there for Service but I’ll definitely be looking to them when it comes time to trade. More

I used to go to an independent mechanic, but a few trips I used to go to an independent mechanic, but a few trips to Colonial convinced me that having the dealer do it was a benefit in the long run. The ser I used to go to an independent mechanic, but a few trips to Colonial convinced me that having the dealer do it was a benefit in the long run. The service department just Rocks! Jon always makes sure I understand the work to be done and costs involved. He always checks (if I forget) for a coupon that would make part of the service less expensive. Service doesn't get any better than this.' More

Very friendly staff, attentive, and efficient. Was pleased most with the coffee maker. Work done well. pleased most with the coffee maker. Work done well. More

They got me in right away and were friendly and efficient. Great customer service, I will take my car there from now on for service! efficient. Great customer service, I will take my car there from now on for service! More

Service center is great! they were able to put me in a loaner vehicle with no issues. Really appreciated their help especially with the work they are doing on my jeep. Salesman are in need of a bit of tra loaner vehicle with no issues. Really appreciated their help especially with the work they are doing on my jeep. Salesman are in need of a bit of training by service team in customer service. More

They do a good job and are super attentive. service far beyond expectations nice atmosphere and super attentive beyond expectations nice atmosphere and super attentive More

Why go anywhere else??This service team is the real Why go anywhere else?? This service team is the real deal. My family has been going through this dealership for many many years! And the service dep Why go anywhere else?? This service team is the real deal. My family has been going through this dealership for many many years! And the service department just keeps getting better with all their dedication and experience. Billy’s service team is top notch! Bill, Jon, and Gabe are always there to assist in any circumstance. They are fast, efficient and accommodating to all your needs. More

Colonial VW provided great customer service. Julianne in particular had excellent knowledge of the range of VW products and went above and beyond to help find the perfect car. The entire process was top not particular had excellent knowledge of the range of VW products and went above and beyond to help find the perfect car. The entire process was top notch. More

Colonial VW provided prompt excellent sevice. Very professional staff, answered all my questions. Waiting area was very clean and well maintained. professional staff, answered all my questions. Waiting area was very clean and well maintained. More

John was very friendly, car got delivered in promised time. Pickup and drop service was on point. time. Pickup and drop service was on point. More