Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,462 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,462 reviews
November 09, 2020
What a fantastic experience, I truly would not recommend going ANYWHERE else besides here, bill and his crew did a bang up job on getting us situated with new vehicle and couldn’t thank them enough! going ANYWHERE else besides here, bill and his crew did a bang up job on getting us situated with new vehicle and couldn’t thank them enough! More
by Autoparkworcester
November 07, 2020
Vinnie was extremely easy to work with. Not pushy, listened to everything that we wanted and got us in a great new truck! Would recommend him to anyone wanting to purchase a new vehicle. listened to everything that we wanted and got us in a great new truck! Would recommend him to anyone wanting to purchase a new vehicle. More
by Gcasey
Employees Worked With
October 31, 2020
Bill was amazing, every thing element as smooth as it could be and he was helping me even after hours, nothing I could complain about at all, if you need anything make sure you ask for Bill! could be and he was helping me even after hours, nothing I could complain about at all, if you need anything make sure you ask for Bill! More
by painter4life86
October 30, 2020
Bill was a fantastic salesman to work with. Honest, funny and laid back. It made the buying process that much better! Truly enjoyed working with Bill and will definitely be a returning customer! and laid back. It made the buying process that much better! Truly enjoyed working with Bill and will definitely be a returning customer! More
by LaValle.diana
October 23, 2020
Best truck purchasing experience I have ever had! Very thankful to have gotten to work with Bill. Couldnt have asked for better customer service or guidance. I highly recommend to anyone! thankful to have gotten to work with Bill. Couldnt have asked for better customer service or guidance. I highly recommend to anyone! More
by Angela Noe
October 21, 2020
Thank you Bill for going above and beyond on helping me get into my 2020 Trax! great customer service & answered all questions! Highly recommend colonial west Chevrolet! get into my 2020 Trax! great customer service & answered all questions! Highly recommend colonial west Chevrolet! More
by Erin.kelly
Employees Worked With
Bill McMahon
October 17, 2020
Bill was great to work with, straight to the point and got us right in a car to test drive that were interested in. Very friendly, easy to work with, and really worked to give us a good price for our new got us right in a car to test drive that were interested in. Very friendly, easy to work with, and really worked to give us a good price for our new car and trade-in. I would recommend others to see Bill for their future car purchases More
by ashleyr92
Employees Worked With
Bill McMahon
October 12, 2020
Time is more valuable than anything - If you value your time work with John Lane and Sean Salem and you'll be happy. They worked with me remotely, were responsive and proactive in getting what I wanted, wh time work with John Lane and Sean Salem and you'll be happy. They worked with me remotely, were responsive and proactive in getting what I wanted, where I wanted it. More
by andy
October 09, 2020
Courteous, relatable gentlemen with a great sense of humor and easy to with, great knowledge on his lot and able to find the perfect vehicle for me. Team was also very collaborative and were able to g humor and easy to with, great knowledge on his lot and able to find the perfect vehicle for me. Team was also very collaborative and were able to get me a great deal out the door. Highly recommend seeing Bill if something on their lot interests you. More
by Sf13f
Employees Worked With
Bill McMahon
October 08, 2020
Thanks, Bill, for helping me and Kim with making a deal on our new Tahoe. It’s a great ride, and we plan to make lots of memories in it with our family. Look forward to the next deal. on our new Tahoe. It’s a great ride, and we plan to make lots of memories in it with our family. Look forward to the next deal. More
by Tim
