Carlos Silvera
Business Manager
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
227 Reviews
Write a ReviewDealership Experience
13 yrs
227 Reviews of Carlos Silvera
May 12, 2026
This is the 4th truck I have bought from colonial west and every time I go there it’s always an amazing buying experience. Thank u for another great job and every time I go there it’s always an amazing buying experience. Thank u for another great job More
Other Employees Tagged: Geno Neagle, Jeff Chandler, Shelby Smart
May 10, 2026
Ivan was tremendously helpful. He was patient with me but also ended up being able to get me in what I wanted at my price point. Overall very good experience and would recommend to He was patient with me but also ended up being able to get me in what I wanted at my price point. Overall very good experience and would recommend to anyone buying or leasing a car. More
Other Employees Tagged: Ivan Vargas
May 09, 2026
My truck buying experience was absolutely amazing from start to finish. The entire process was smooth, stress-free, and far easier than I ever expected. start to finish. The entire process was smooth, stress-free, and far easier than I ever expected. More
Other Employees Tagged: Robert Wheeler
May 02, 2026
Maynor was very helpful, very informative ,and I feel he was very caring of my situation. Carlos was very understanding of my specific needs and helped me get the best warranty that fit. I feel my trade was was very caring of my situation. Carlos was very understanding of my specific needs and helped me get the best warranty that fit. I feel my trade was a great deal. I look forward to doing business with this dealership. More
Other Employees Tagged: Tania Audet, Maynor Aguilar
April 22, 2026
I highly recommend colonial West Chevrolet. Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy an Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy and as painless as possible, and Vinnie took the time to explain all the ins and outs of my car I would recommend this dealership to anyone who is looking for a new/used car More
Other Employees Tagged: Vincent Locher, Jeff Chandler, Shelley Dupre
April 17, 2026
Maynor in sales was amazing and made sure I got what I needed. Shelley in service made sure that I got everything I needed when my car needed an update! Thank you! needed. Shelley in service made sure that I got everything I needed when my car needed an update! Thank you! More
Other Employees Tagged: Maynor Aguilar, Shelley Dupre
April 11, 2026
John lane and Rob were awesome to deal with, no sales pressure an Rob had thorough knowledge of the truck and all its infotainment features, I would definitely use colonial west again for any purchase pressure an Rob had thorough knowledge of the truck and all its infotainment features, I would definitely use colonial west again for any purchase More
Other Employees Tagged: John Lane, Robby Dodd
April 02, 2026
I recently purchased a new 2026 Chevy Silverado from Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-f Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-focused the process was—I was treated with the care and attention you’d expect as a long-time returning customer. Initially, I came in to test drive a barely used 2025 model that was well-equipped but included features I wasn’t necessarily looking for. After my wife and I decided to pass, Hasan took the time to ask thoughtful questions and really understand what we wanted. Based on that conversation, he recommended a 2026 model that turned out to be a perfect fit. Not only was the vehicle better suited to our needs, but the available incentives offered were stronger than those on other trim level models on the lot. Hasan also went the extra and last mile by including a GM bed rail and rack system, giving us an even easier and more convenient way to transport kayaks as compared to our prior 2016 Silverado. Big picture, what really stands out is the coordination behind the scenes spearheaded by Hasan. When a salesperson actively pulls in other departments to make sure everything is ready to go, that’s a dealership operating at the highest level. Throughout the process, Hasan stayed fully engaged and ensured everything came together seamlessly, coordinating with Jim Phelps in parts who relentlessly chased down a regional distribution center back-ordered accessory, and as always Pamela, Edison, and Jackie in Service who have serviced my last 2 or 3 Silverado’s over the past 15 to 20 years. That level of teamwork and follow-through make a big difference to me. This was, without question, one of the best vehicle purchasing experiences I’ve ever had. I highly recommend working with the team at Colonial West Chevrolet if you’re in the market. More
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Pamela Bussiere, Hasan Zahid , Jim Phelps
April 01, 2026
Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, all of the employees are friendly and knowledgable! The best experience I have ever had buying a car! More
Other Employees Tagged: Geno Neagle, Ivan Vargas, Jeff Chandler, Pamela Bussiere, Shelley Dupre, Shelby Smart
March 19, 2026
Ivan made the car buying experience a BREEZE! From test drive to purchase, Ivan communicated clearly and did not add any pressure or try to sway decisions. Overall the best car buying experience From test drive to purchase, Ivan communicated clearly and did not add any pressure or try to sway decisions. Overall the best car buying experience and I will be returning to him for my future car needs. More
Other Employees Tagged: Ivan Vargas

