Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

5.0
236 Reviews
5.0

236 Reviews

Write a Review

Dealership Experience

13 yrs, 4 mos

236 Reviews of Carlos Silvera

September 02, 2026

Dealership Rating
Employee Rating

This is the second vehicle I bought from Vinnie this year. He is friendly and very knowledgeable and patient. Vinnie even went above and beyond and brought the vehicle to my house to show my wife. My wi More

by TBEAN
Sales Price Transparency
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Recommend Dealer
Yes
Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

Knowing that Vincent’s friendly, patient approach and the home delivery of your GMC Terrain made the purchase effortless is rewarding. Hearing that your wife is thrilled with her new Terrain and that you chose our dealership again this year means a great deal to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 01, 2026

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I went to pick my son up from colonial when I saw my beautiful new Ram. Vinnie was very nice and approachable. He and Geno made the whole process very smooth. Thanks again for all your help! More

by TW22
Sales Price Transparency
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Recommend Dealer
Yes
Sep 01, 2026

Colonial West Chevrolet of Fitchburg responded

Our sales team enjoyed guiding you through the purchase of your used Dodge Ram 2500. Hearing that Vincent and Geno were approachable and that the process felt smooth means a lot to us. Thank you again for choosing our dealership, and enjoy your Ram 2500! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 01, 2026

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Was in the market for a new truck, Shelley and the crew notified me when the one I was looking for came in. Sales team was fast, courteous and had my new truck ready the same day. More

by David
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Sep 01, 2026

Colonial West Chevrolet of Fitchburg responded

Our sales team, including Shelley, enjoyed guiding you to the right truck and having your new Chevrolet Colorado ready that same day. Knowing you found our notifications prompt and our service efficient is very rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 29, 2026

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Best experience purchasing a vehicle for our business. A very well oiled machine that worked together to get us in and out quickly. We researched what we wanted, they had it. We drove 2 hours to get there More

by Standish Fire & Security, Inc.
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Recommend Dealer
Yes

Other Employees Tagged: John Lane, Ivan Vargas

Jul 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that we're able to work efficiently to help you find the perfect vehicle for your business. I truly appreciate the effort you made to visit us and we're looking forward to assisting you with your next purchase. Safe travels, and see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 08, 2026

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From my first inquiry I was contacted by John Lane multiple times during my search for a new pickup truck. I spent about two weeks looking at various manufacturers. John stayed in contact and exerci More

by howardclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing your new Chevrolet Silverado 1500 LTZ and for sharing how John and Robby’s attentive support guided you through the search and test drive. We’re glad the process felt smooth from your initial inquiry to completing the paperwork. Enjoy every mile in your new truck! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

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Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 04, 2026

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Employee Rating

Great experience buying my new traverse! Everyone was so helpful and great to work with. More

by MJohns
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience buying your new Traverse at Colonial West Chevrolet of Fitchburg. We take pride in providing helpful and friendly service, and I appreciate your kind words. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 03, 2026

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Employee Rating

Rob was super helpful answering my questions and explaining the features of the vehicle. Expectations were set for when each step would be completed and followed up when done Thanks Rob. Loving new More

by Connorschris3
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Robby Dodd

Jun 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for highlighting how our team explained your Chevrolet Silverado’s features and kept you informed at each step. We’re delighted you’re enjoying your new truck. Please let us know if we can help with anything else. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 27, 2026

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Employee Rating

Good morning Shelley Dupre was a huge help in finding me my perfect car. Along with Shelley she introduced me to Maynor. He put the paperwork together and with Carlos and Gino they made it happen for me. More

by kimberlylandine
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Shelley, Maynor, Carlos and Jeff. We’re delighted that they made purchasing your used Chevrolet Equinox so calm and easy. We look forward to assisting you again for service and future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 12, 2026

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This is the 4th truck I have bought from colonial west and every time I go there it’s always an amazing buying experience. Thank u for another great job More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Colonial West Chevrolet of Fitchburg responded

What a milestone to buy your fourth Chevrolet Colorado here. Thank you for your loyalty and kind words, and we look forward to assisting you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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