Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
232 Reviews
4.9

232 Reviews

Write a Review

Dealership Experience

13 yrs, 2 mos

232 Reviews of Carlos Silvera

July 08, 2026

Dealership Rating
Employee Rating

From my first inquiry I was contacted by John Lane multiple times during my search for a new pickup truck. I spent about two weeks looking at various manufacturers. John stayed in contact and exerci More

by howardclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing your new Chevrolet Silverado 1500 LTZ and for sharing how John and Robby’s attentive support guided you through the search and test drive. We’re glad the process felt smooth from your initial inquiry to completing the paperwork. Enjoy every mile in your new truck! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

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Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 04, 2026

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Great experience buying my new traverse! Everyone was so helpful and great to work with. More

by MJohns
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jun 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience buying your new Traverse at Colonial West Chevrolet of Fitchburg. We take pride in providing helpful and friendly service, and I appreciate your kind words. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 03, 2026

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Rob was super helpful answering my questions and explaining the features of the vehicle. Expectations were set for when each step would be completed and followed up when done Thanks Rob. Loving new More

by Connorschris3
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Robby Dodd

Jun 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for highlighting how our team explained your Chevrolet Silverado’s features and kept you informed at each step. We’re delighted you’re enjoying your new truck. Please let us know if we can help with anything else. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 27, 2026

Dealership Rating
Employee Rating

Good morning Shelley Dupre was a huge help in finding me my perfect car. Along with Shelley she introduced me to Maynor. He put the paperwork together and with Carlos and Gino they made it happen for me. More

by kimberlylandine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Shelley, Maynor, Carlos and Jeff. We’re delighted that they made purchasing your used Chevrolet Equinox so calm and easy. We look forward to assisting you again for service and future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 12, 2026

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This is the 4th truck I have bought from colonial west and every time I go there it’s always an amazing buying experience. Thank u for another great job More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Colonial West Chevrolet of Fitchburg responded

What a milestone to buy your fourth Chevrolet Colorado here. Thank you for your loyalty and kind words, and we look forward to assisting you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 10, 2026

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Ivan was tremendously helpful. He was patient with me but also ended up being able to get me in what I wanted at my price point. Overall very good experience and would recommend to More

by bwillhide
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas

May 10, 2026

Colonial West Chevrolet of Fitchburg responded

Delighted Ivan took the time to find a Chevrolet that fit your budget. Congratulations on your new Chevrolet, and thank you for recommending us to other buyers and lessees. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 09, 2026

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Employee Rating

My truck buying experience was absolutely amazing from start to finish. The entire process was smooth, stress-free, and far easier than I ever expected. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wheeler

May 09, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing your experience. We’re delighted the truck purchase was smooth and stress-free. Congratulations on your new Chevrolet and happy driving! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 09, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Robert! I'm thrilled to hear that your truck buying experience at Colonial West Chevrolet of Fitchburg was amazing and stress-free. Our team works hard to ensure a smooth process for all our customers. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 02, 2026

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Employee Rating

Maynor was very helpful, very informative ,and I feel he was very caring of my situation. Carlos was very understanding of my specific needs and helped me get the best warranty that fit. I feel my trade was More

by Killenkaitlyn7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Maynor Aguilar

May 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Kaitlyn! I’m glad to hear that Maynor and Carlos provided you with such helpful and caring service at Colonial West Chevrolet of Fitchburg. It's great to know that you felt supported in finding the best warranty and that you were satisfied with your trade. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 22, 2026

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Employee Rating

I highly recommend colonial West Chevrolet. Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy an More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us and congratulations on your used Chevrolet Tahoe. We are thrilled Jeff, Shelley and Vincent could make the process smooth and informative. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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