Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

5.0
245 Reviews
5.0

245 Reviews

Write a Review

Dealership Experience

13 yrs, 5 mos

245 Reviews of Carlos Silvera

October 19, 2026

Dealership Rating
Employee Rating

The dealership went above and beyond, especially my sales person Robbie Dodd. I recently just had an issue with my vehicle on a Sunday and I had his phone. I texted him and he called me on his day off which More

by bob.martunas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2026

Colonial West Chevrolet of Fitchburg responded

Your note about Robby taking time on his day off shows how our team strives to go the extra mile. We’re pleased we could assist you so promptly on Sunday, and we look forward to helping you with your next Chevrolet 2500 purchase. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 18, 2026

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Done in an hour, very well done, everyone was polite and helpful. All was professional with there jobs More

by pac1802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2026

Colonial West Chevrolet of Fitchburg responded

Your note about the quick turnaround and courteous service reflects our service department’s commitment to efficiency and professionalism. Hearing that the service on your Chevrolet 1500 was completed in an hour and that our team was polite and helpful means a lot to us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Oct 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and helpfulness at Colonial West Chevrolet of Fitchburg. I'm glad to hear that your experience was efficient and positive. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 10, 2026

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Employee Rating

Dealership was clean and has a great coffee selection. Comfortable waiting area, and quick to respond sales department. More

by ericbeaudoin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robby Dodd

Oct 10, 2026

Colonial West Chevrolet of Fitchburg responded

Your used Dodge Ram Van is in good hands. Knowing you enjoyed our clean facility, great coffee selection, comfortable waiting area, and prompt sales service means a lot to our team. We appreciate your five-star rating. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 05, 2026

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I would recommend Sean and colonial west when looking for a new car. The attention to detail and attention to what I was looking for was on point. Sean knew I was looking to buy a car for long distance tra More

by boucharddonna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

Oct 05, 2026

Colonial West Chevrolet of Fitchburg responded

Knowing that our attention to detail and pressure-free guidance helped you find a Chevrolet Equinox suited for long-distance travel and your large puppy is rewarding. Sean-O and our team are pleased we could guide you toward the right fit. Your recommendation means a lot to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 02, 2026

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Colonial Chevrolet went above and beyond to get me into my dream car. They were more than fair and got me the best deal! More

by kimproietti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maynor Aguilar, Shelley Dupre

Oct 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Kim! I am happy to hear Colonial West Chevrolet of Fitchburg was able to help you find your dream car and provide you with a great deal. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 28, 2026

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Employee Rating

Absolutely the best service and sales dealership ! I highly recommend Colonial West Chevrolet! I love my corvette! More

by charlien2015equinox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2026

Colonial West Chevrolet of Fitchburg responded

Your new Corvette is in great hands. Knowing your high praise for our service and sales teams means a lot to us. Thank you for recommending our dealership! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 25, 2026

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Employee Rating

I had a great experience and Sean was very helpful. We took a little long to get the rest of the payment so the dealership was very patient and finally got things done. We love the truck and couldn't b More

by Kurt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

Sep 25, 2026

Colonial West Chevrolet of Fitchburg responded

Knowing you appreciated our patience as you secured the final payment is truly rewarding. Sean-O is pleased he could assist, and we’re thrilled you’re happy with your used Ford F-150. Your five-star review means a great deal to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 24, 2026

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Employee Rating

This my second truck purchase and both times I was very satisfied with the outcomes. Colonial's truck inventory is the best in the area in my opinion. More

by smitty82167
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

Sep 25, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I am thrilled to hear that you are satisfied with both of your truck purchases at Colonial West Chevrolet of Fitchburg. We take pride in our inventory and strive to offer the best selection in the area. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 24, 2026

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Employee Rating

Absolutely Amazing! I just stopped to look at a truck I was following online. As I was walking back to my car, Shelley Dupre came out to the lot while assisting another More

by Watchdog55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2026

Colonial West Chevrolet of Fitchburg responded

Knowing that Shelley’s prompt greeting and Vincent’s detailed tour made your visit seamless means a lot to our team. We’re pleased Carlos could guide you through financing, and it’s rewarding to know our service department met your expectations. Enjoy your new Chevrolet 2500! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 02, 2026

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Employee Rating

This is the second vehicle I bought from Vinnie this year. He is friendly and very knowledgeable and patient. Vinnie even went above and beyond and brought the vehicle to my house to show my wife. My wi More

by TBEAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

Knowing that Vincent’s friendly, patient approach and the home delivery of your GMC Terrain made the purchase effortless is rewarding. Hearing that your wife is thrilled with her new Terrain and that you chose our dealership again this year means a great deal to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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