Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
231 Reviews
4.9

231 Reviews

Write a Review

Dealership Experience

13 yrs, 1 mo

231 Reviews of Carlos Silvera

June 21, 2026

Dealership Rating
Employee Rating

Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 04, 2026

Dealership Rating
Employee Rating

Great experience buying my new traverse! Everyone was so helpful and great to work with. More

by MJohns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience buying your new Traverse at Colonial West Chevrolet of Fitchburg. We take pride in providing helpful and friendly service, and I appreciate your kind words. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 03, 2026

Dealership Rating
Employee Rating

Rob was super helpful answering my questions and explaining the features of the vehicle. Expectations were set for when each step would be completed and followed up when done Thanks Rob. Loving new More

by Connorschris3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Robby Dodd

Jun 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for highlighting how our team explained your Chevrolet Silverado’s features and kept you informed at each step. We’re delighted you’re enjoying your new truck. Please let us know if we can help with anything else. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 27, 2026

Dealership Rating
Employee Rating

Good morning Shelley Dupre was a huge help in finding me my perfect car. Along with Shelley she introduced me to Maynor. He put the paperwork together and with Carlos and Gino they made it happen for me. More

by kimberlylandine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Shelley, Maynor, Carlos and Jeff. We’re delighted that they made purchasing your used Chevrolet Equinox so calm and easy. We look forward to assisting you again for service and future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 12, 2026

Dealership Rating
Employee Rating

This is the 4th truck I have bought from colonial west and every time I go there it’s always an amazing buying experience. Thank u for another great job More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Colonial West Chevrolet of Fitchburg responded

What a milestone to buy your fourth Chevrolet Colorado here. Thank you for your loyalty and kind words, and we look forward to assisting you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 10, 2026

Dealership Rating
Employee Rating

Ivan was tremendously helpful. He was patient with me but also ended up being able to get me in what I wanted at my price point. Overall very good experience and would recommend to More

by bwillhide
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas

May 10, 2026

Colonial West Chevrolet of Fitchburg responded

Delighted Ivan took the time to find a Chevrolet that fit your budget. Congratulations on your new Chevrolet, and thank you for recommending us to other buyers and lessees. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 09, 2026

Dealership Rating
Employee Rating

My truck buying experience was absolutely amazing from start to finish. The entire process was smooth, stress-free, and far easier than I ever expected. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wheeler

May 09, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing your experience. We’re delighted the truck purchase was smooth and stress-free. Congratulations on your new Chevrolet and happy driving! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 09, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Robert! I'm thrilled to hear that your truck buying experience at Colonial West Chevrolet of Fitchburg was amazing and stress-free. Our team works hard to ensure a smooth process for all our customers. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 02, 2026

Dealership Rating
Employee Rating

Maynor was very helpful, very informative ,and I feel he was very caring of my situation. Carlos was very understanding of my specific needs and helped me get the best warranty that fit. I feel my trade was More

by Killenkaitlyn7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Maynor Aguilar

May 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Kaitlyn! I’m glad to hear that Maynor and Carlos provided you with such helpful and caring service at Colonial West Chevrolet of Fitchburg. It's great to know that you felt supported in finding the best warranty and that you were satisfied with your trade. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 22, 2026

Dealership Rating
Employee Rating

I highly recommend colonial West Chevrolet. Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy an More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us and congratulations on your used Chevrolet Tahoe. We are thrilled Jeff, Shelley and Vincent could make the process smooth and informative. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 17, 2026

Dealership Rating
Employee Rating

Maynor in sales was amazing and made sure I got what I needed. Shelley in service made sure that I got everything I needed when my car needed an update! Thank you! More

by Nmadore0418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maynor Aguilar, Shelley Dupre

Apr 17, 2026

Colonial West Chevrolet of Fitchburg responded

Appreciate you letting us know about your experience! I’m glad to hear that Maynor in sales and Shelley in service provided you with exceptional service at Colonial West Chevrolet of Fitchburg. We strive to ensure customers have everything they need, and I appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

1
...

Dealership Inventory (134 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $70,138
2025 Chevrolet Silverado 1500
new
Rip Tide Blue exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Colorado car, priced at $56,244
2026 Chevrolet Colorado
new
Off Road Gray exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Equinox car, priced at $19,999
2023 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Silverado 1500 Limited car, priced at $42,424
2022 Chevrolet Silverado 1500 Limited
used
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $67,176
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
used 2025 Hyundai Santa Fe car, priced at $30,349
2025 Hyundai Santa Fe
used
Gray exterior
Automatic
All-wheel Drive