Colonial West Chevrolet of Fitchburg - Service Center

The service at Colonial West is consistently professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. More

Great service, did my service in a very reasonable time frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. More

Really terrific people. Absolutely wonderful customer service with Shelley Dupre. Thank you for the best experience Absolutely wonderful customer service with Shelley Dupre. Thank you for the best experience More

Colonial always keeps me in the loop regarding my service and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. More

I had an issue with my vehicle and I called the customer care representative Shelley. I explained what was happening! Shelley told me to come right in and she would have Jackie and Edison look at customer care representative Shelley. I explained what was happening! Shelley told me to come right in and she would have Jackie and Edison look at it right away ! Thankful for the quick response and the customer service care they take with all customers ! We are a priority ! Edison also said if anything happens like that again just come on down anytime we will take care of you ! Also spoke with Tania Audet who also assisted me with this unique situation! More

Very pleasant an very prompt to making my appointment an getting the job done thank you so much definitely would send more people your way getting the job done thank you so much definitely would send more people your way More

Very prompt with my appointment , applied my same day coupon even though I made the appointment last week. They went above and beyond very thankful. Great experience in and out in an hour. Thanks coupon even though I made the appointment last week. They went above and beyond very thankful. Great experience in and out in an hour. Thanks More

Great place to get Ma. inspection. Service is as prompt as possible. Waiting room is clean & comfortable with refreshments. Other used vehicle purchased there still working inspection. Service is as prompt as possible. Waiting room is clean & comfortable with refreshments. Other used vehicle purchased there still working fine 9 years later. More

Dealership was able to get my car in quickly to take a look at it and was able to make the repair the following day. look at it and was able to make the repair the following day. More

I brought my 2021 Trail Boss in for service. Technic Angel Torres worked on my truck. He is awesome when it comes to add ones for my truck. He advised me not to add tail light covers because of Technic Angel Torres worked on my truck. He is awesome when it comes to add ones for my truck. He advised me not to add tail light covers because of the danger of them coming off. The manufacturer didn't cut them properly. Thank you, Angel More