Jacqueline Quinlan
Service Advisor
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
Dealership Experience
5 yrs
330 Reviews
Write a Review330 Reviews of Jacqueline Quinlan
October 08, 2026
Been a customer with Colonial West for 10+ years. Great group of people. It is hard to find a dealership you can trust. Great group of people. It is hard to find a dealership you can trust. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere
October 07, 2026
The service experience was fine, but the cost was higher than expected. I paid $138.65 for a basic oil change and tire rotation, which included a $20 off coupon. Coincidentally, the day after this service I than expected. I paid $138.65 for a basic oil change and tire rotation, which included a $20 off coupon. Coincidentally, the day after this service I got an email from Colonial West with a coupon for the same service for 89.95. Wish I'd gotten that sooner. More
Other Employees Tagged: Angie Shepherd, Shelley Dupre
October 04, 2026
Colonial west service dept was pleasant and punctual. the process of checking in was fast and easy. The waiting area was very comfortable. the process of checking in was fast and easy. The waiting area was very comfortable. More
Other Employees Tagged: Edison DaCosta, Pamela Bussiere
October 01, 2026
Awesome super service they make it so easy and on time even offering drop off and pick up my go to place even offering drop off and pick up my go to place More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre
September 24, 2026
Absolutely Amazing! I just stopped to look at a truck I was following online. As I was walking back to my car, Shelley Dupre came out to the lot while assisting another I just stopped to look at a truck I was following online. As I was walking back to my car, Shelley Dupre came out to the lot while assisting another customer. Immediately the professionalism and attention to customer service was exemplified! After a few questions, I was introduced to Vinnie. Vinnie gave me an in-depth look at the truck, allowed for a test drive and a few days later… I was driving a new truck! I am beyond excited and would recommend Colonial West… especially these two to anyone! I would be remiss by not recognizing Carlos in the Financing office and the entire Service Dept! More
Other Employees Tagged: Vincent Locher, Carlos Silvera, Shelley Dupre
September 23, 2026
They were nice and quick with good hospitality, everything went as I imagined. Easy and go. everything went as I imagined. Easy and go. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre
September 18, 2026
I have used them for a few years always excellent service . Never have any problems no surprises . Never have any problems no surprises More
Other Employees Tagged: Edison DaCosta, Pamela Bussiere
September 18, 2026
Great communication, quick and correct service, super friendly. Definitely recommend this dealership! We will be back! friendly. Definitely recommend this dealership! We will be back! More
Other Employees Tagged: Pamela Bussiere
September 09, 2026
Service was done in a timely manner. I didn’t care for a video that said it was Edison and it was not a video of our vehicle. I assumed it was going to show me thing about our truck , I didn’t care for a video that said it was Edison and it was not a video of our vehicle. I assumed it was going to show me thing about our truck , It was not! More
Other Employees Tagged: Edison DaCosta, Pamela Bussiere

