Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
300 Reviews

Dealership Experience

4 yrs, 7 mos

4.9

300 Reviews

Write a Review

300 Reviews of Jacqueline Quinlan

May 04, 2026

Dealership Rating
Employee Rating

Convienant, quality service delivered at a reasonable price.. Highly recommend for sales and service work. More

by Rames1651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jeff Chandler, Pamela Bussiere

Report | Print
May 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us for both sales and service. We’re pleased our convenient process, quality work on your Chevrolet Suburban, and reasonable pricing stood out. We look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 30, 2026

Dealership Rating
Employee Rating

Once again, great service and friendly staff. Service completed in a timely fashion! Very clean waiting area! More

by leftd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Report | Print
Apr 30, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to see you chose us again for service on your Chevrolet Colorado. We’re pleased Pamela and our friendly staff provided timely service and that you found our waiting area clean. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 28, 2026

Dealership Rating
Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2026

Dealership Rating
Employee Rating

The service staff at Colonial are so attentive and professional! I feel taken care of every time I bring my car in. More

by courtney.sousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

Report | Print
Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for the 5-star review. We’re glad our service team has been attentive and professional in caring for your Chevrolet Equinox each visit. We look forward to taking care of you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 23, 2026

Dealership Rating
Employee Rating

I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 20, 2026

Dealership Rating
Employee Rating

Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 15, 2026

Dealership Rating
Employee Rating

Colonial West was so easy to deal with for service. My appointment was scheduled very quickly & the repair was done in just a few hours. Fantastic first experience! I highly recommend Colonial West! More

by Tammy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear your first service visit went so smoothly and that we could schedule your Chevrolet Malibu appointment quickly and complete the repair in just a few hours. We appreciate your recommendation and look forward to assisting you with future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Tammy, for your fantastic review! I’m thrilled to hear that your service experience at Colonial West Chevrolet of Fitchburg was so smooth and efficient. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 07, 2026

Dealership Rating
Employee Rating

Service performed as requested. Polite staff. Final bill was more affordable than the initial quote! More

by LunenburgLakeLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Apr 07, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing that our team provided the service you requested with courtesy and that the final bill for your Chevrolet was lower than the initial quote. Thank you for trusting us and we look forward to serving you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 02, 2026

Dealership Rating
Employee Rating

I love Colonial West Chevrolet. They're the best dealership around. I've been there customer for 25 years. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Report | Print
Apr 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear from someone who’s trusted us for 25 years. We appreciate your loyalty and the chance to service your Chevrolet 1500. We look forward to supporting you for many more years ahead. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Peggy! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It's our pleasure to serve customers like you, and we look forward to continuing to provide you with the best experience possible. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 01, 2026

Dealership Rating
Employee Rating

They performed the work i needed in a timely, professional manner. The price charged was reasonable. Would recommend to anyone! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Report | Print
Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience. We’re glad the work on your Chevrolet Traverse was completed efficiently and professionally, and that you found the pricing fair. We appreciate your recommendation. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Don! I’m thrilled to hear that you had a positive experience with Colonial West Chevrolet of Fitchburg and that we're able to meet your needs in a timely and professional manner. We greatly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

1
2
...
30

Dealership Inventory (145 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $71,724
2025 Chevrolet Silverado 1500
new
Rip Tide Blue exterior
Automatic
Four-wheel Drive
$71,724
View Details
used 2023 Chevrolet Equinox car, priced at $19,975
2023 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
$19,975
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $41,522
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$41,522
View Details
new 2026 Chevrolet Traverse car, priced at $45,138
2026 Chevrolet Traverse
new
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
$45,138
View Details
used 2022 Jeep Compass car, priced at $25,975
2022 Jeep Compass
used
Sting Gray Clearcoat exterior
Automatic
Four-wheel Drive
$25,975
View Details
used 2023 Kia Telluride car, priced at $31,975
2023 Kia Telluride
used
Midnight Black exterior
Automatic
All-wheel Drive
$31,975
View Details
View All Inventory