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Angie Shepherd
Angie Shepherd at Colonial West Chevrolet of Fitchburg

Angie Shepherd

Service Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
216 Reviews
4.9

216 Reviews

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216 Reviews of Angie Shepherd

July 10, 2026

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Employee Rating

As a Chevy Diehard I refuse to take my new truck to Jiffy Lube for an Oil change. I will always bring my truck and cars to a dealership. Colonial west is awesome. More

by Thoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jul 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our service team with your Chevrolet oil change. It’s rewarding to earn the loyalty of a true Chevy enthusiast. We appreciate the five-star rating. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 09, 2026

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Employee Rating

I've been coming here for years. Everyone is great. Thank you for everything you do! More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere

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Jul 09, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your loyalty over the years. We’re glad to know our team continues to provide great service for your Chevrolet. We look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 02, 2026

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Employee Rating

awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. More

by jsnick910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jul 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to know our team provided honest, surprise-free service for your Chevrolet Colorado. Thank you for your five-star rating and trust. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

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Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 13, 2026

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Employee Rating

Great sales staff… I can no longer afford to have car serviced there due to rising and greedy costs. It is unfortunate because I have always had my cars serviced at a Chevy dealer for nearly 40 years… More

by Khawkkath
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor

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Jun 13, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your kind words about our sales staff at Colonial West Chevrolet of Fitchburg. I understand that rising service costs can be concerning, and we value your loyalty over the years. If you have any specific concerns or would like to discuss your options further, please feel free to reach out to me. We're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 10, 2026

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the service department was very helpful and informative. My truck was in for oil and tire rotation and was done in an timely fashion. More

by ralphmc1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jun 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that our service team was helpful and informative. We are glad your Chevrolet 1500’s oil change and tire rotation were completed promptly. We look forward to assisting you with any future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 30, 2026

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Friendly staff and very professional. Shuttle car service was prompt. Would recommend to other owners. More

by ghs3949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre , Mo was great dropping and picking me up

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May 30, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted to hear our friendly, professional team made a positive impression. It’s great to know the Chevrolet shuttle car arrived promptly for your service. Thank you for recommending us to fellow owners. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 22, 2026

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Employee Rating

Been with Colonial west since 2015 and have bought 4 vehicles from them over the years very happy with the workers there be that sales or service or parts , they are all great people who are friendly a More

by Thor6635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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May 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us since 2015 and for having our team service your GMC Canyon. We’re delighted our sales, service, and parts departments have been friendly and reliable. We appreciate your continued loyalty and look forward to supporting your automotive needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 21, 2026

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Employee Rating

Awesome called at 840 am they got me in at 9 am serviced my truck had me out the door at 10 am completely satisfied More

by Tom_brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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May 21, 2026

Colonial West Chevrolet of Fitchburg responded

Delighted to hear your Chevrolet 1500 was in at 9 am and back on the road by 10 am. Thank you for the five-star rating, and we look forward to assisting you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 29, 2026

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Employee Rating

They were able to get my car done before noon even after they said it could be there all day! I was pleasantly surprised! They were also able to do an oil change! How convenient! Thanks! More

by S_wiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 29, 2026

Colonial West Chevrolet of Fitchburg responded

It’s great to hear your Cadillac XT4 was ready before noon and that the oil change fit into your day so smoothly. Edison will be happy to know you found our service convenient. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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