Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
304 Reviews
4.9

304 Reviews

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304 Reviews of Christopher Taylor

November 03, 2026

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Employee Rating

Always very pleasant. Service goes above and beyond. I Would highly recommend going to Chevrolet for all your services. More

by cameek
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words and am glad you had a positive experience at Colonial West Chevrolet of Fitchburg. We look forward to helping you again and appreciate your recommendation! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 01, 2026

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Employee Rating

I have been coming to this dealership for the past 3 or 4 years to get my former 2018 Colorado serviced. The people are great and I always got my truck’s oil change without much waiting. The service is promp More

by Clafleur0909
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past few years. I'm glad to hear that you had a positive experience with Sean and that he was able to help you secure your new 2026 Chevrolet Colorado. Your feedback regarding the extended warranty upsell is valuable, and we will take that into consideration as we strive to improve our service. We look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 27, 2026

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They treat you with respect, spend time and explain every step they take with you. More

by Glen
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Recommend Dealer
Yes
Oct 27, 2026

Colonial West Chevrolet of Fitchburg responded

Knowing you felt respected and informed throughout the service on your Chevrolet 2500 means a lot to our team. Thank you for recognizing the time we took to explain each step. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 22, 2026

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Jackie Edison Chris Pam are great service From booking my appointment to letting me know if I need tires great deal by the way on tires go check them out if u need tires More

by Chevyone
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Recommend Dealer
Yes
Oct 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I’m glad to hear that Jackie, Edison, Chris, and Pam provided you with positive service at Colonial West Chevrolet of Fitchburg. It's fantastic that you found a great deal on tires as well! I appreciate your recommendation, and we look forward to seeing you again soon. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 18, 2026

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Done in an hour, very well done, everyone was polite and helpful. All was professional with there jobs More

by pac1802
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2026

Colonial West Chevrolet of Fitchburg responded

Your note about the quick turnaround and courteous service reflects our service department’s commitment to efficiency and professionalism. Hearing that the service on your Chevrolet 1500 was completed in an hour and that our team was polite and helpful means a lot to us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Oct 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and helpfulness at Colonial West Chevrolet of Fitchburg. I'm glad to hear that your experience was efficient and positive. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 15, 2026

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As always great service, on time, good price. Staff is very helpful and pleasant to desk with. Highly recommend! More

by Palfredson
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Recommend Dealer
Yes
Oct 15, 2026

Colonial West Chevrolet of Fitchburg responded

Your note about our staff’s helpfulness and our on-time service for your Chevrolet Corvette highlights how our service department strives for a seamless experience. Knowing you value our competitive pricing and would recommend us is truly rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 08, 2026

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Been a customer with Colonial West for 10+ years. Great group of people. It is hard to find a dealership you can trust. More

by Jenbase1234
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for entrusting the service on your Silverado 1500 to our service department for over a decade. Knowing we’ve earned your trust for all these years means a great deal to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 01, 2026

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Awesome super service they make it so easy and on time even offering drop off and pick up my go to place More

by Tom_brady
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Recommend Dealer
Yes
Oct 02, 2026

Colonial West Chevrolet of Fitchburg responded

Tom, thank you for your kind words! I’m delighted to hear that you had an awesome experience with our service at Colonial West Chevrolet of Fitchburg. We are committed to making everything easy and convenient for our customers, and I appreciate you choosing us as your go-to place. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 23, 2026

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They were nice and quick with good hospitality, everything went as I imagined. Easy and go. More

by shilmarmil64
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I’m glad to hear that your experience at Colonial West Chevrolet of Fitchburg met your expectations and that you enjoyed our hospitality. We strive to make the process as easy and pleasant as possible. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 04, 2026

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Employee Rating

Great convenient service performed on what was needed for my vehicle. Thank you Colonial West! More

by phildtcurtin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

Sep 04, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Chevrolet 1500 was convenient and covered exactly what you needed. Knowing that the service met your needs means a lot to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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