Christopher Taylor

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about the great service and communication you received at Colonial West Chevrolet of Fitchburg. I'm glad to hear that we could assist you with a ride to work as well. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mary! I truly appreciate your kind words about my team at Colonial West Chevrolet of Fitchburg. It's our goal to provide friendly and exceptional service to all our customers. We look forward to seeing you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear your first service visit went so smoothly and that we could schedule your Chevrolet Malibu appointment quickly and complete the repair in just a few hours. We appreciate your recommendation and look forward to assisting you with future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear our team’s attentiveness and expertise made your Chevrolet Equinox service positive. Thank you for your kind words. We look forward to welcoming you back. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing that our team provided the service you requested with courtesy and that the final bill for your Chevrolet was lower than the initial quote. Thank you for trusting us and we look forward to serving you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear from someone who’s trusted us for 25 years. We appreciate your loyalty and the chance to service your Chevrolet 1500. We look forward to supporting you for many more years ahead. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing! We’re glad our team could help with a loaner vehicle while working on your Chevrolet Trailblazer, and that you felt welcomed throughout the visit. Edison, Christopher, Angie, Jacqueline, and Pamela are thrilled to know their efforts made a difference. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com