Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
280 Reviews
4.9

280 Reviews

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280 Reviews of Christopher Taylor

April 28, 2026

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Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 25, 2026

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It was great service nice to deal with. Had great communication and gave me a ride to work More

by wonderdogg1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Apr 26, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about the great service and communication you received at Colonial West Chevrolet of Fitchburg. I'm glad to hear that we could assist you with a ride to work as well. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 23, 2026

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I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 22, 2026

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Great place to buy a new or used car. Very friendly people that go out of their way to service you. More

by MaryTestamary9
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Recommend Dealer
Yes
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mary! I truly appreciate your kind words about my team at Colonial West Chevrolet of Fitchburg. It's our goal to provide friendly and exceptional service to all our customers. We look forward to seeing you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 20, 2026

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Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
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Recommend Dealer
Yes
Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 15, 2026

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Colonial West was so easy to deal with for service. My appointment was scheduled very quickly & the repair was done in just a few hours. Fantastic first experience! I highly recommend Colonial West! More

by Tammy L
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear your first service visit went so smoothly and that we could schedule your Chevrolet Malibu appointment quickly and complete the repair in just a few hours. We appreciate your recommendation and look forward to assisting you with future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Tammy, for your fantastic review! I’m thrilled to hear that your service experience at Colonial West Chevrolet of Fitchburg was so smooth and efficient. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 13, 2026

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Great customer service, knowledgeable and listen to customers is why I like this dealership. Thank you More

by SLN22868
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Apr 13, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear our team’s attentiveness and expertise made your Chevrolet Equinox service positive. Thank you for your kind words. We look forward to welcoming you back. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 07, 2026

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Service performed as requested. Polite staff. Final bill was more affordable than the initial quote! More

by LunenburgLakeLife
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Recommend Dealer
Yes
Apr 07, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing that our team provided the service you requested with courtesy and that the final bill for your Chevrolet was lower than the initial quote. Thank you for trusting us and we look forward to serving you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 02, 2026

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I love Colonial West Chevrolet. They're the best dealership around. I've been there customer for 25 years. More

by Peggy
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Recommend Dealer
Yes
Apr 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear from someone who’s trusted us for 25 years. We appreciate your loyalty and the chance to service your Chevrolet 1500. We look forward to supporting you for many more years ahead. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Peggy! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It's our pleasure to serve customers like you, and we look forward to continuing to provide you with the best experience possible. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 30, 2026

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Employee Rating

Everyone is always so friendly and helpful! They were able to provide me with a loaner car while mine was being worked on More

by Donna B
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing! We’re glad our team could help with a loaner vehicle while working on your Chevrolet Trailblazer, and that you felt welcomed throughout the visit. Edison, Christopher, Angie, Jacqueline, and Pamela are thrilled to know their efforts made a difference. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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