
Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Oil change on my 2019 Kia Forte. The people are always friendly at the dealership or at the service department. It is a nice atmosphere. Work is done well and in a timely manner. The people are always friendly at the dealership or at the service department. It is a nice atmosphere. Work is done well and in a timely manner. More
work started on time and done when promised got appointment when wanted work done in timely manner staff helpful and friendly waiting area was good and I was able to work while I was waiting got appointment when wanted work done in timely manner staff helpful and friendly waiting area was good and I was able to work while I was waiting More
Good job Staff in the service center were polite and communicated well. Pleasant surroundings, very clean and very comfortable. Free coffee was a plus. Comfort Staff in the service center were polite and communicated well. Pleasant surroundings, very clean and very comfortable. Free coffee was a plus. Comfortable seating for reading. More
Used 18 Focus ST Great car buying experience. I got a fair price and good value for my trade in. This is my fifth car purchase from this dealer I think. Losing trac Great car buying experience. I got a fair price and good value for my trade in. This is my fifth car purchase from this dealer I think. Losing track. More
I gotta say it was a very wonderful experience. Andy was great he answer all my questions he helped me out to get into the car I wanted. I’m going to tell my friends and family members to come here when th great he answer all my questions he helped me out to get into the car I wanted. I’m going to tell my friends and family members to come here when they are looking to buy a car I love them. More
Jordan was the best salesman! He Made it a pleasant experience from start to finish. We will definitely be buying all of our cars through him. Henry (sales manager) was a pretty cool guy too. experience from start to finish. We will definitely be buying all of our cars through him. Henry (sales manager) was a pretty cool guy too. More
Third time is a charm! We originally went here from a Third time is a charm! We originally went here from a lead on Facebook to look at a truck that the details listed and a phone conversation met the c Third time is a charm! We originally went here from a lead on Facebook to look at a truck that the details listed and a phone conversation met the criteria we were looking for. Once my family and I drove the hour away to get there the truck was not in fact how it was listed online (stated it was a diesel, but it was a gas). Since we were already there they showed us a true diesel truck that was $20,000 over what we wanted to spend and then did not understand the reason we were not interested in purchasing it; we left that day not feeling very happy or impressed. One week later (after searching other dealers) I went back thinking maybe looking at another truck that was a gas, but a good price and pristine pictures online might be a true option now, I called first was told they would pull it out and it had no issues- was a great truck and super clean. Upon my inspection before even test driving it the truck was full of rust and rot on the rocker panels and the doors. I was not very happy to say the least and left the dealership. A few days later I received a survey and of course I was willing to participate, so I left my open and honest feedback on my experience with the dealership. About 30 minutes later I received a call from Eric there who apologized, listened to my concerns, listened to what my wants and needs were in a truck and for my family and wanted to see what he could do to make this right. Finally, the call came in there was a truck and it sounded perfect, my family and I drove out again met with Tony who was truly amazing to work with. There was the 2014 Ford F-350 Super Duty Turbo Diesel Lariat clean and waiting for us to test drive it. Tony was professional , patient, and very knowledgeable. He even bought our son half the vending machine because we were there during and after lunch! Financing and registration went smoothly too, everyone we encountered that day was top notch. Needless to say third time was a charm for sure and we went home with a beautiful big truck for my family to love for years. Our opinion on this dealership sure went from one star to five! Maybe a full tank of diesel can be put in the next one haha, this one was only at a quarter of a tank. Either way though.... thank you for making it right and we sure love the new truck! More
Very professional, courteous and complete service. Always a friendly and inviting department to walk into. Willing to go above and beyond!!! Their cozy waiting area and cafeteria are really nice while waitin a friendly and inviting department to walk into. Willing to go above and beyond!!! Their cozy waiting area and cafeteria are really nice while waiting!! Cookies are 👍 great More
New vehicle purchase Matt assisted me with the purchase of a new F350 and was very informative about the product. He was pleasant to work with and I had a pleasant experie Matt assisted me with the purchase of a new F350 and was very informative about the product. He was pleasant to work with and I had a pleasant experience at this dealership and look forward to the next purchase More