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Columbia Ford Kia
Columbia, CT
3,608 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,608 reviews
December 16, 2019
Oill Change A great place to go for service. I was helped promptly on arrival. The service was completed in exactly the time I was told. The waiting area was comf A great place to go for service. I was helped promptly on arrival. The service was completed in exactly the time I was told. The waiting area was comfortable and I was provided water and snacks. More
by mccooey453
December 16, 2019
Always a great experience here with friendly, fast, and reliable service. Convenient location and business hours. Would highly recommend Columbia Ford Kia for service anytime. reliable service. Convenient location and business hours. Would highly recommend Columbia Ford Kia for service anytime. More
by Srpr228
Employees Worked With
December 16, 2019
Amazing Customer Service! I was very impressed walking into Columbia Ford. Everyone is there to greet you and asks if you want a beverage and a snack (homemade cookies- yes!!!) I was very impressed walking into Columbia Ford. Everyone is there to greet you and asks if you want a beverage and a snack (homemade cookies- yes!!!). Our salesperson Ed Carpenter was amazing to work with!! He is extremely friendly, funny and nice, and made me feel so comfortable doing a test run with my first truck. He knew what our budget was and we walked out of there very happy with our loan payments, and most importantly my new truck!!! We will ALWAYS return to buy our trucks there. More
by lauren.rusconi
Employees Worked With
Edward Carpenter
December 14, 2019
Not pleased this time around I brought my Ford Explorer for one of the complimentary oil changes and decided to service the transmission fluid as well. "The cost is $238 " the I brought my Ford Explorer for one of the complimentary oil changes and decided to service the transmission fluid as well. "The cost is $238 " the friendly service person said and pointed to the board behind him which confirmed it. When I returned my bill was $ 310 and change ,tax included which I expected.. Any disposal fees and supplies cost were not disclosed to me ahead of time. I was truly disappointed after all these years for the lack of clarity on the cost of services display or the service person. I need to read the fine print somewhere next time. In the end the action bothers me more than the money difference not that it is insignificant. Thank you More
by JS
Employees Worked With
Jeff?
December 14, 2019
Matt was personable and friendly as soon as we walked through the door. He never pushed anything on us just helped us get the car we were looking for! through the door. He never pushed anything on us just helped us get the car we were looking for! More
by Kelleher.j
December 12, 2019
Had oil change, was told by Bobby that it would be done in 30 to 45 minutes,and it was. Thanks for the great service. in 30 to 45 minutes,and it was. Thanks for the great service. More
by Hapisaad
Employees Worked With
December 12, 2019
Jans 2019 KIA Sportage Always treated with professionalism and respect whenever I come here. I love the environment, atmosphere and people who work here. In the 7+ years I Always treated with professionalism and respect whenever I come here. I love the environment, atmosphere and people who work here. In the 7+ years I've never had an issue with anything! More
by NewKIAFan
December 12, 2019
Excited Super friendly and they have a great team. Would definitely recommend to a friend. So happy with my new vehicle. Thank you for your help. Super friendly and they have a great team. Would definitely recommend to a friend. So happy with my new vehicle. Thank you for your help. More
by pottsy
December 11, 2019
Dealing with John Senick was a great experience. Purchasing my first f350 and now purchasing my f550 went smoothly and quickly. The Columbia ford facility is beautiful inside Purchasing my first f350 and now purchasing my f550 went smoothly and quickly. The Columbia ford facility is beautiful inside More
by Lawncare1203
December 11, 2019
Great customer service! I’ve had called the wrong dealership to make an appointment and when I arrived, they told me they didn’t have me on for that day. The service advisor was able to accommodate m dealership to make an appointment and when I arrived, they told me they didn’t have me on for that day. The service advisor was able to accommodate me anyways and took care of my truck. Thanks a lot again to the Gates family and their team! More
by herybusa
Employees Worked With
Other Employees :
Matt Milici
